My family got a very large RV stuck in some soft sand all the way up to the axel. Northeast picked up the phone on the first ring and had a large wrecker out to our remote location in less than 2 hours on a weekend. The driver carefully hooked up the RV and took care to adjust the cable so there would be no damage to the valence while pulling it out of the sand. Driver got us pulled out and up onto firm ground so we could continue with our weekend. They were super friendly and really saved our weekend from turning into a complete disaster! Thanks again. Rob