J.S. Automotive
Auto body shop in Newport, New Hampshire
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Personable, accommodating, tends to business at hand. No complaints.
Reply from the business:
Jan 23, 2024Thank you for your review Carol! Your JS Automotive Family wishes you a wonderful new year!
I'm so happy I found JS Automotive in Newport! Thorough, informative and the overall experience was amazing. And in today's world, the price point is right on. Especially since they have a sweet warranty on their parts and labor!
Reply from the business:
Apr 23, 2024Thank you Sara for your review and continued support! We appreciate your business and we love having you as part of our JS Automotive Family!! Always fun chatting with you!
Reply from the business:
Nov 23, 2023Thank you for your feedback. We do strive to provide great service. We would love to chat with you to know what happened and what we can do to try and make it better. Your feedback is welcomed as it is how we can continue to learn and grow. Please contact us when you have time to chat!
Thank you for the great service.
Reply from the business:
Sep 23, 2023Gary, thank you for your review and for trusting the care of your Lexus with us! We are glad you got our BDay coupon and welcome you to the JS Automotive Family!
I am new to the area and didn't know of any good (in their work and /or character) mechanics in the area. I decided to take my chances and initially made an appointment just to have my car inspected but will definitely be going back. Excellent customer service!! Helpful in explaining recommendations and coming up with a plan to keep my car running long(er) term. I did not feel any pressure to have additional work done, prices seem completely reasonable and again just excellent customer service !!!
Reply from the business:
Nov 23, 2023Thank your for the kind words and for the opportunity to care for you and your vehicle! Welcome to the area and welcome to the JS Automotive Family!!
I am a single female and over 70. I am new to area and had been told at a previous garage I needed brakes. Taking my vehicle to a new garage is difficult as you are never sure. I was told tires fine brakes too. No concern on cabin air filter or air filter. Passed inspection. Grateful for honest mechanic you can trust to tell you the truth.
Reply from the business:
Nov 23, 2023Virginia, thank you for your review and kind words and for bringing your vehicle in for NH State Inspection! We will look at things like your Tires and Brakes every time we service your vehicle. This way we can keep you apprised of repairs or maintenance items as they come up, and not have them sneak up and surprise you! It was an absolute pleasure meeting you and we appreciate your business. Wishing you a wonderful holiday season and we welcome you to the JS Automotive Family!
This was the easiest, fastest service I’ve had in a long time. Everyone was so nice and took the time to explain what was needed. They had me scheduled for the next day which is typically unheard of.
Reply from the business:
Oct 23, 2023Alison, thank you for your kind review and for bringing your Subaru in for NH State Inspection and Air Filter Replacement. We welcome you to the JS Automotive Family!
Love these guys! Excellence in service and where else can you get a Mercedes as your loaner car!!!!!
Reply from the business:
Apr 23, 2024Brenda, thank you for the kind words and we appreciate your business!! The Mazda is beautiful and having it NH Oil Undercoated will preserve its foundation through these New England winters. Thank you for being part of the JS Automotive Family!
There was a small issue that needed correcting and Nick took the car right in that day and had the problem fixed. Thank you, Nick
Reply from the business:
Oct 23, 2023Thank you for your review and kind words, Cindy! We are glad to have been here for you and we appreciate your business and being part of the JS Automotive Family!
Put my used tires on and overlooked everything over and made a itemized list of what needs to be replaced or could use some repair and future maintenance suggestions
Reply from the business:
Oct 23, 2023Hey Mike! Thanks for bringing the Tundra so we could get them New Tires on for ya. We appreciate your business and welcome you to the JS Automotive Family!