Key Collision of Portsmouth
Auto body shop in Newfields, New Hampshire
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They did great work on my car! Professional, timely, great communication. They discussed directly with the insurance company and kept me updated. The paint job was really well done!
Reply from the business:
May 10, 2024We're thrilled to hear that you're satisfied with the work we did on your car! Providing professional and timely service with clear communication is always our goal, and we're glad to know we hit the mark. It's great to hear that you found our direct communication with the insurance company helpful and that you're pleased with the quality of the paint job. Thank you for choosing us for your automotive needs, and we appreciate your glowing review!
They did an excellent job repairing my truck after someone hit my parked vehicle
Reply from the business:
Apr 24, 2024Hi Lisa, Thank you for the 5 star review and kind words. We are thrilled to hear you are so happy with the repairs on your Ridgeline. Thanks for taking the time to let the Portsmouth shop know you appreciate their hard work.
I was left in the rain with an uncharged car, that was 3 weeks overdue. Car looks good. I was put off by them order the wrong rim... The main issue.. cost me many hundreds more in rental fees. Good work. Cars very nice.. at a HUGE COST
Reply from the business:
Apr 24, 2024Hi Lydia, I am sorry your experience was not a positive one. I will reach out and see what we can do to help but unfortunately, we can not control the rental fees. That is between you, the insurance company and Enterprise.
Outstanding service from crash to pick up. Professional service throughout. I did not even have to worry about returning my rental. They took care of everything. Great service, great customer care & outstanding customer care.
Reply from the business:
Apr 24, 2024Thanks for the 5 star review. We appreciate you taking the time to let us know you are happy with your repair.
Reply from the business:
Apr 24, 2024Hi David, Thank you for taking the time to leave us this 5 star review. We appreciate you taking the time to let us know we got it right.
Thorough, communicative, and my car looked amazing when it was done. They even vacuumed! A pleasant surprise.
Outstanding professionalism. From the first interaction to final pickup after repairs were completed, the entire team from Key Collision was courteous, professional and very organized in their work. Communication on status was received daily by text and I never felt like just another client. Highly recommended!
