When I had an issue with my car I naturally thought of this body shop and immediately contacted Heidi for an estimate. I contacted my insurance company immediately and everything was approved and no pricing negotiations were necessary. I was approved for exactly what was quoted. I called Weston to let them know about the approval and to move forward with getting the necessary parts. Absolutely nothing was done!! I was forewarned “obtaining parts might take a while to get” so I was patient. However, after nearly 3 months NOTHING!! No parts ordered! No call no follow up. Absolutely outrageous - will never use them and can’t recommend them.