Ben's Auto Body
Auto body shop in Nelson, New Hampshire
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The communication and assistance provided by Bens is second to none!! We have used them multiple times over the years and they never disappoint. Thank you for keeping high standards and your customers best interest at the forefront of your work!!!
Took my car in for repairs after being struck while parked. Had all info for responsible driver and insurance. Was told the repairs would take around six weeks. Was offered and accepted a rental car from them. Repairers took almost nine weeks. Picked up my car and returned the rental no problem. Now weeks later I received a bill for over $1100 for the rental. Never any discussion about being on the hook for any portion of rental fee. Had I been informed of my being responsible for rental fees I would have returned it at that point. I guess my advice is to not take their rental and deal directly with the insurance company for rental so you know what is covered. What the saying.”their commitment to you is no accident”. Three additional weeks without my car and $1100 for an accident that wasn’t my fault. Maybe that is no accident.
Gerry and his team are absolutely amazing and took care of us in 1st class manor!
Don't ever call these people they are SHADY AF!!! Held my car for ransom.