Thank you for this wonderful feedback, Jonathan Emerson! We sincerely appreciate your business and are so glad to hear our Gorham VIP Tires & Service team provided you with exceptional service. We look forward to seeing you again in the future!

We're so happy we've provided you with such a wonderful experience, Ming Li! We look forward to providing you with reliable, trustworthy tire and auto repair services in the future!

Every single VIP customer deserves nothing less than trustworthy, professional service, Andy Howden. We’re disappointed that your experience did not measure up to this. Please email your contact details to CChassie@vipauto.com so that we may discuss ways to make this right.

Thank you for this wonderful feedback, Andrew Wagner! We sincerely appreciate your business and are so glad to hear our Gorham VIP Tires & Service team provided you with exceptional service. We look forward to seeing you again in the future!

Sawyer West, thank you for taking the time to provide your feedback; your opinion is important to us. Your feedback helps us maintain an excellent service standard for our customers. We look forward to seeing you again soon.

Cat Holmquist, we are deeply concerned to read about your 2-star experience at our Gorham store. We sincerely value this feedback and wish to discuss this matter with you further. Please email your contact information to CChassie@vipauto.com so that we may have the opportunity to make things right.

James Taylor, we are concerned to read this as what you describe does not align with our company standards of superior customer service. Please email your contact information to CChassie@vipauto.com so that we can discuss this further with you and have the opportunity to make this right.

Geordie Waller, we are concerned to read this as what you describe does not align with our company standards of superior customer service. We dropped the ball on communicating and should have certainly reached out and let you know what was happening as soon as possible. Please email your contact information to CChassie@vipauto.com so that we can discuss this further with you and have the opportunity to make this right.

Doitrite, we are concerned to read this as what you describe does not align with our company standards of superior customer service. We follow the manufacturer's guidelines for recommend maintenance and bring issues of the vehicle to the attention of the owner. We do not require work that is not required for the safety of the vehicle. If we find that practice happening amongst our technicians, we take swift and immediate action. You've left a negative review for Gorham, ME as well -- we reached out then and you never contacted us so that we could look into it. We'd like to know which location you had your experience at. Please email your contact information to CChassie@vipauto.com so that we can discuss this further with you and have the opportunity to make this right

It's all about being here when you need us, Dakota Nester! Thank you for taking the time to provide this feedback. Dan and their team at the Gorham VIP Tires & Service store appreciate your business and kind words. Thanks for stopping in, we look forward to seeing you again in the future!