Worst Customer Service. Very confrontational and not helpful. Waited 4 weeks to get my truck in and then they ordered parts. Unorganized and not helpful. I will NEVER use this Collision Center again and I'm planning to contact Allstate because they recommended these people. Should have gone back to Irwin. A much better experience.
Reply from the business:
May 9, 2024Bob, we're truly sorry to hear about your disappointing experience. Providing exceptional customer service is our priority, and it's clear we fell short in your case. Your feedback is invaluable to us, and we'll use it to improve our services. We apologize for any inconvenience caused and understand your decision. If there's anything we can do to make things right, please don't hesitate to reach out to us at 603-286-2970. Thank you.