Gills Point S Tire & Auto Service

Auto body shop in Merrimack, New Hampshire

5
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7 Reviews and Ratings
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Jacob Sargent

Jan 24, 2024

StarStarStarStarStar

These guys always do a 10/10 job and never charge you for anything extra. Very personable staff and I wouldn't take my car anywhere else but right here.

Reply from the business:

Jan 24, 2024

Thank you Jacob. Thank you for trusting us with your vehicle Chad

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Shay H.

Nov 24, 2023

StarStarStarStarStar

Great customer service. Very reliable mechanics here. I've been going for 8 years without issue.

Reply from the business:

Nov 24, 2023

Thank you Shay!!

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Cheryl Beauregard

Oct 24, 2023

StarStarStarStarStar

I am only visiting in the area -- I live in Maryland. I had a low tire alert come up on my car-- in the pouring rain -- far from home. There are many gas stations that do not have service stations. I found Merrimack Auto Center and they were able to check my tires out quickly. The staff are super sweet. I would definitely recommend this site. Please consider checking them out.

Reply from the business:

Jan 24, 2024

Thank you Cheryl! Safe travels Chad

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Nate Michaels

Sep 24, 2023

StarStarStarStarStar

Amazing service and a group of people that I trust totally. Erica is focused on customer service and someone who does their best to help. The rest of the team is equally focused on customer satisfaction. Fair pricing and great service

Reply from the business:

Jan 24, 2024

Thank you Nate. My Nashua team goes above and beyond every day Chad

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Nancy Rushton

Jul 24, 2023

StarStarStarStarStar

My dealership told me I needed my serpentine belt replaced and I didn't see how that was possible. After reading reviews for Merrimack Auto Center, I decided to take my car to them for another opinion. I cannot say enough about how kind and honest they were. I was actually told the belt absolutely was not in need of replacement! I was in and out before my appointment time and everyone was friendly and professional. I have found my new mehchanic!

Reply from the business:

Jan 24, 2024

Thank you Nancy Chad

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RJ Hall

May 24, 2023

StarStarStarStarStar

Only place I trust to fix it right. Both the Merrimack and Nashua locations are great. There are about 20 shops closer to my house but I'm happy to drive 15 miles for peace of mind. Most recently they fixed the AC in my car and I got detailed notes about the troubleshooting and repairs that where performed on the invoice.

Reply from the business:

May 24, 2023

Thank you RJ. Stay cool 😊 Chad

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Squirrel Attackspidy

May 24, 2023

StarStarStarStarEmpty Star

Had an engine code error and first brought my car to another shop. The mechanic that worked on my car replaced everything he could think of, except the part which clearly was linked to the code. In his defense, the guy needed some dental work done and his insurance had lapsed. I just didn't feel it was right for me to pay for all of it. My plan isn't great either. So I called this place here and first spoke with the wife of the mechanic. She knew what part it was pointing to when I told her the code. Later I spoke with the mechanic (husband) who was going to do the work. He said he was pretty sure that was the issue and part that needed replacement. Dropped the car off and picked it up the next day. The mechanic did some diagnostic tests to confirm the problem, and his suspicions were correct. He replaced the part and the light has not come back on. Only other thing I could say for consideration is that the price seemed a bit high for the task. That said, they go by actual work time and the mechanic noted that the part was a bear to get off. I also talked with the daughter when I braced for impact on the bill. Very nice lady. I got a good vibe from the family running the Nashua location. They are down to earth and don't try to rush you off the phone when you are explaining the problem and they are giving you an idea what the issue might be. I would use them again for future work.

Reply from the business:

May 24, 2023

Thank you for taking the time to write this. We do try very hard to keep our prices low. You must have talked to my daughter in Merrimack. Ian and his wife Erica are my Nashua shop managers. My door is always open for any issues. I appreciate you giving us feedback. It is the best way to improve. Chad Tanguay Owner