Log in Get Started

Johnson's Auto Care, Inc.

Auto body shop in Madison, New Hampshire

4.5
StarStarStarStarHalf Star
14 Reviews and Ratings
Write a Review

0

0 Reviews

5
0
4
0
3
0
2
0
1
0
0
0
Clear Search
Google
kevin leblanc

Jan 24, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Way overpriced for the quality of work. Dropped off truck and asked them to look at specific parts that were not working. I noted that it will not pass inspection but to give me a quote for what it needed to pass. Instead they charged us for a failed inspection, told me it needed repairs on parts that it did not need. On top of that never looked at parts I stated were bad. $1,200 for pads and rotors is what they quoted us. Not to mention poor customer service.

Reply from the business:

Feb 24, 2024

Hi Kevin- I searched our data base for your name, and we don't have any customers under that name, so I don't believe the work was completed. Since the work wasn't completed, your statements about being "over priced for the quality of work" are unjustified. If your truck was brought in under another customers name and you truly received poor customer service, I'd like to hear about it. Please give me a call at 603-356-7051. Thank you- Mike Tetreault, GM.

Google
Patty Drain

Jan 24, 2024

StarStarStarStarStar

You guys are AWESOME! Great service,great people! Thanks for fixing my Jeep so quick!!!

Reply from the business:

Feb 24, 2024

Thanks Patty!

Google
Greg Riley

Jan 24, 2024

StarStarStarStarStar

 Louis R. Center Conway, NH Ram 1500  12/31/2023  Verified Customer 9 Front caliper Was purchasing a set of tires when the garage found a new issue that set up another visit to Johnson's. They found the left brake pad lower than the right side. The caliper being the root cause. Keeping the truck in good maintenance is a good practice especially if it's your every day transportation. Having a trusted mechanical garage doing the good job that they have been doing keeps my ten year old Ram rolling. Thank you for the good work you do. Braking feels good and tight.

Google
Brian Zelno

Jan 24, 2024

StarStarStarStarStar

Late on a Friday afternoon they got my truck in and fixed my tire for a long drive home. Genuinely good people and great work. Went above and beyond to help an out of town guest get home safely. My family and I are very thankful.

Reply from the business:

Feb 24, 2024

Brian-We try our very best to treat every customer, be it a local or visitor, the same. Glad we were able to help and you made it home safely!

Google
Sharon “Sunspirit” Hupe'

Nov 24, 2023

StarStarStarStarStar

Katherine is always so nice and helpful. The technicians do a great job. Guarantee quality auto care. You will not find a more honest Auto Shop anywhere else ever!!!! Love these guys! Always guarantee their satisfaction!

Reply from the business:

May 24, 2023

Thanks Sharon! We appreciate you and your kind words.

Google
John Hills

Oct 24, 2023

StarStarStarStarStar

We were working on the road on a hot day. A employee came out and gave a cold bottled water. If this speaks to the rest of the people there I would definitely do business with them

Google
Zachary Young

Sep 24, 2023

StarStarStarStarStar

This shop gives me a great help when my exhaust pipe drops off, they help me on the very early morning. My English is not good, but they’re so kind and patient!

Reply from the business:

Sep 24, 2023

We try our very best to be accommodating! Thanks for the kind review!

Google
Robert Greenwood

Aug 24, 2023

StarStarStarStarStar

Great first experience here. Brought my car in because it was running hot. Had been to two other places previously who misdiagnosed the issue and stated they couldn't fix it. The folks at Johnsons however fit me into their schedule to check it out, it was a simpler fix than previously stated. They quoted about a week to fix it and it was done sooner! A little more pricey but I'm very happy customer. They came Highly recommended to me and I too recommend them. Solid job.

Reply from the business:

Aug 24, 2023

Hi Robert, Thanks for the review. Glad we were able to fix the issue that the two previous places you brought it to couldn’t. We appreciate your business!

Google
Lou Riley

Jul 24, 2023

StarStarStarStarStar

Made an appointment and squeezed in a tire sensor I stopped by to see if I could sneak in for service as I was passing by. As expected they were busy. I wanted to do a 90,000 mile service check and made an appointment for it. They do great work and been very satisfied with results to date. As I was making the appointment Katherine was making notes. I told her that truck was running ok except for a couple of annoyances. 1) washer fluid line might have a blockage. Streaming poorly on drivers side and not at all on passenger side. 2) was a tire sensor driver side front. Katherine told me she could squeeze me in for the second issue of two. Sure enough it was the sensor in that wheel as was confirmed. One less thing to think about in two weeks thank you Katherine. Everyone is great and easy to speak with.

Reply from the business:

Jul 24, 2023

Thanks so much Lou!!

Google
Glenn Foltz

May 24, 2023

StarStarStarStarStar

Ultimately another company was able to get to us sooner, but Johnson’s Auto Care was honest and willing to service our flat tire. Would recommend them on customer service alone! Thanks for being willing to help a stranded family.

Reply from the business:

May 24, 2023

Thanks so much for your understanding. We try and fit in as many unscheduled "emergencies" as we can without compromising our regular scheduled appointments. Happy to hear you were able to get it fixed and back on the road!

Get in touch with an Expert today

Grow your business starting today!