VIP Tires & Service

Auto body shop in Lyndeborough, New Hampshire

4.5
StarStarStarStarHalf Star
48 Reviews and Ratings
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Cathy Tarr

Feb 24, 2024

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I have been trying to find someone local that is open on a Saturday for a inspection sticker and a few people on Milford facebook referred me to VIP I called on Friday made an appointment was in and out and got my sticker very easy and fast Thank you

Reply from the business:

Feb 24, 2024

Thank you for turning to VIP! We are pleased to read that we provided you with great service. Our Milford VIP Tires & Service team appreciates your review, and we look forward to seeing you again in the future, Cathy!

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Dean Melrose

Jan 24, 2024

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Approx two months ago I had a air bag light come on. I brought it in as its was also do for an inspection. Once they saw the air bag light work was stopped and off to the deal I go. They repaired the bag light, and I asked them about an inspection. Well, when I went in to pick, I payed the air bag fee, and I was told approx. 1000 more for body rot. I had never been told this prior I went back to VIP. Well, it turned out there was some rust, but it hadn't gone through, and the other issues were mostly false. All I needed was some bulbs replaced and off I went. I have been going to VIP with my car my wife's car and the kids cars. Never have I felt I was being overcharged. the staff were friendly and the waiting area was comfortable with free coffee. I suggest you take your car to VIP you won't be disappointed.

Reply from the business:

Jan 24, 2024

Thank you, Dean Melrose, for your kind words! We’re glad to know our Milford VIP Tires & Service team is providing you with safe, reliable, trustworthy service. We appreciate your business and look forward to seeing you again in the future.

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Kristof Plummer

Jan 24, 2024

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Everyone was extremely friendly. They got me in and out for an oil change nice and fast and the pricing was very reasonable. Waiting room was nice and clean and good solid Wi-Fi and workstation to be able to get some work done while I was waiting.

Reply from the business:

Jan 24, 2024

Thank you so much for this wonderful feedback, Kristof Plummer! We sincerely appreciate your business and are so glad to hear our Milford VIP Tires & Service team provided you with exceptional service. We look forward to seeing you again in the future!

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Kyle Aguiar

Jan 24, 2024

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Horrible service and horrible attitude. Messed up parts installed wrong. Had to replace twice and still didn’t do couldn’t fix it right. They don’t care about their long term customers. Just want a buck and gone. They lost customer that will no longer have them touch any of vehicles and trailers.

Reply from the business:

Jan 24, 2024

Every single VIP customer deserves nothing less than trustworthy, professional service, Kyle Aguiar. We’re disappointed that your experience did not measure up to this. Please email your contact details to CChassie@vipauto.com so that we may discuss ways to make this right.

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Lily Althea

Dec 24, 2023

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Went in for an oil change and they damaged my car so badly it took three months to get it back. It is still having problems as a result of this but working with them is so frustrating I've given up trying.

Reply from the business:

Dec 24, 2023

Every single VIP customer deserves nothing less than trustworthy, professional service, Lily Althea. We’re disappointed that your experience did not measure up to this. Please email your contact details to CChassie@vipauto.com so that we may discuss ways to make this right.

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Kyma Madrigal

Dec 24, 2023

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Horrible customer service. Will gladly take your money, but when something goes wrong and you need help, they want nothing to do with you .

Reply from the business:

Dec 24, 2023

Every single VIP customer deserves nothing less than trustworthy, professional service, Slayer24851. We’re disappointed that your experience did not measure up to this. Please email your contact details to CChassie@vipauto.com so that we may discuss ways to make this right.

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Nicolas Vivas

Dec 24, 2023

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Great business. Me and my family have been coming to this location since we moved to New Hampshire and they treat us very well!

Reply from the business:

Dec 24, 2023

Nicolas Vivas, thank you so much for taking the time to provide us with this wonderful feedback. We are thrilled to know that Garth and our Milford VIP Tires & Service team have treated you like family. We appreciate your business, value this feedback, and look forward to seeing you again in the future!

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Jonathan Hassell

Nov 24, 2023

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Reasonable pricing, transparent staff. Even with pretty extensive work, I've always gotten my car finished same day.

Reply from the business:

Nov 24, 2023

Thank you so much for this wonderful feedback, Jonathan Hassell! We sincerely appreciate your business and are so glad to hear our Milford VIP Tires & Service team provided you with exceptional service. We look forward to seeing you again in the future!

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pabealo

Nov 24, 2023

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Generally a good place to go for tires and general maintenance on vehicles. Bought 2 sets of winter tires over last 2 weeks - set for a truck and another set for a subaru AWD. The Subaru gets a lot of miles put on for daily commute into Boston. Asked for summer tires to be marked as to their position on Subaru 3 times before they were removed so they get rotated correctly when put back on in the Spring. The tech failed to mark the truck’s tires last week so I really emphasized the ask this week with the Subaru this week. The summer tires were bagged (thank you). Got them home and when I went to store them in garage - lo and behold they weren’t marked. I’d also asked to have the locking lug nuts removed and replaced with non locking lugs and left them and the removal fixture on the passenger seat- that also didn’t get done. I know it’s minor stuff to the tech but I commute >100 miles a day and I worry about being stranded on the side of the road so it’s a big deal to me.

Reply from the business:

Nov 24, 2023

Every single VIP customer deserves nothing less than trustworthy, professional service, Pabealo. We’re disappointed that your experience did not measure up to this. Please email your contact details to CChassie@vipauto.com so that we may discuss ways to make this right.

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Irishgaelicblue

Nov 24, 2023

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Was stranded on a weekend, completely dead battery. I had my car towed to them, calling in advance, spoke with Rick. After speaking with him, felt confident they could help and was happily right, he and the team took great care of me. Pricing was standard market, not over priced, excellent service. They even addressed a tire sensor light issue I had, which I mentioned in passing. No charge. I'm making an appointment to have that fixed. Highly, highly recommend.

Reply from the business:

Nov 24, 2023

It’s all about being here when you need us! Thank you for taking the time to provide this feedback. Rick and our team at the Milford VIP Tires & Service store appreciate your business and kind words. Thanks for stopping in!