O'Reilly Auto Parts
Auto body shop in Lyndeborough, New Hampshire
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Great people and great service.
I prefer online for in store pickup and had made a mistake ordering only one of 2 needed parts. The people working noticed my error and ordered a second one for me to have delivered that day. They saved me a weekend of back and forth trips to get my car fixed.
This review is loooong overdue. I stopped at O'Reilly Auto Parts in Milford, NH on the Sunday afternoon of Labor Day. It was a very sunny and hot day. My battery was dead when I went out to my car at home and decided to have it checked at O'Reilly. When I went in to the shop, a gentleman was doing some paperwork and told me the mechanics had left for the day, but put down what he was working on and went outside to my car. Within 10 minutes, he had checked my battery and installed a new one! He couldn't have been nicer or mare patient. The same can be said about the 2 people at the desk. The gentleman who helped me as it turns out, is the owner. He didn't tell me, but his daughter at the desk did. It was very close to closing time, on a long weekend, and hot as blazes outside. The service I received reflected none of that. They were kind, efficient, patient and extremely pleasant! Thank you for the extremely positive and memorable experience. I apologize it took me so long to submit this well deserved review. I'd give you 10 stars if I could!
Reply from the business:
Oct 24, 2023Thank you for the positive review, Julie! Our team members strive to provide a high level of customer service and that sets us apart from other retailers. This includes offering our free in store services as well as being knowledgeable about the products we offer. We look forward to serving you in the future! - O'Reilly Auto Parts
Reply from the business:
Aug 24, 2023Thank you so much for your feedback, Peter. Our goal is to always provide a high level of customer service to each and every customer. We are thrilled to hear about your visit to our Milford, NH location and we hope to serve you again in the future. - O'Reilly Auto Parts
Friendly and very informative service from the workers.
Sales people are always helpful!