Manchester Collision Center
Auto body shop in Lyndeborough, New Hampshire
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Really recommend this place if you have GEICO as an insurance, got my car back fairly fast did an Amazing job putting it back together the technician Sahil did a awesome Job and they kept me in the loop the whole time.
Reply from the business:
Jun 23, 2023Thank you for the awesome review! Our team agrees, Sahil is amazing! Thank you for trusting us with your Honda, we appreciate your business!!!
The service was great They kept me informed and the vehicle was done on time!!
Reply from the business:
May 23, 2023Thank you Mike for the great review! Your business is much appreciated.
Ken is great
Reply from the business:
May 23, 2023Thank you Riah for the great review! Your business is much appreciated. Our techs strive to be the best, and he certainly doesn't fall short. We agree, Ken is great!
I was very skeptical at first because I have had a very bad job done on my car before but gecio recommended this place and I took a shot and said yes, best decision I have ever made my car looks amazing did such a fantastic job it looks better than when I took it off the lot at the dealership, everyone who works there are so welcoming and friendly and they would bend over backwards to make sure you leave with a smile on your face, I’m so overly pleased with how quick it took not to mention that the rental was already waiting there for me, I got text messages to keep me up-to-date and I also had a phone number with who was working on my car if I had any questions I could call them, hands down the best place I’ve ever been to
Reply from the business:
May 23, 2023Thank you so much for taking the time to leave such a fantastic review! I am happy to hear the team here at Manchester Collision delivered such great results. We strive to provide the highest level of customer service, while delivering the highest quality of repairs. Although we hope you never need us again, should you or any family or friends ever need collision repairs, we are here and happy to help!
looks like nothing ever happened! took a couple months to fix but they were busy what can you expect! very happy with the end result
Reply from the business:
May 23, 2023Thank you so much for taking the time to leave an excellent rating, and sharing your positive experience you had during your recent visit. We greatly appreciate your business.
Pleasant & professional, very pleased with the service!
Reply from the business:
May 23, 2023Thank you so much for taking the time to leave an excellent rating, and sharing your positive experience you had during your recent visit. We really appreciate your business.
Reply from the business:
May 23, 2023Thank you Aaron for the great review! Your business is much appreciated.
Did a decent job, but stealing my phone charger left a sour note. So gross. Update: Message left: "My techs have no need to steal your car charger. They have chargers here. But we do have to leave your car out with no windows, and stuff gets stolen" That math doesn't add up, because it's a $55 CAR charger... which they would want for their car. And her response here leaves out that she would replace it after I provided the receipt! Does anyone keep the receipt for their chargers after 3 years? The biggest lie was "And we have a couple of parts that still need to be put in, we just didn't want you to have to wait" That's a really bad lie. "Your car is ready", not "Your car still needs a couple of parts. Do you want to pick it up now and we'll call you when the parts are in?" Seriously. Can't you just say you messed up?? No, I'm not bringing my car back there, and my insurance company will be notified
Reply from the business:
May 23, 2023There is a clear misunderstanding. I’m not asking for an original invoice. For accounting purposes we just need the receipt from the replacement charger or if you would like to send me the information I can purchase one for you. We do in fact, have a clear protective decal that was on backorder which has since arrived. It’s a three minute process that requires no appointments. I apologize you feel as though there is any type of dishonesty, we are simply just trying to do right by you. I can mail you the decal if it is easier as it is owed to you. I have not yet had any type of return call from you in regards to this matter.
This “collision center” told us multiple times that the parts were here and being put in, 2 months later they still have the car and continue to give excuses as to why they don’t have it ready. I don’t not recommend going to this business.
Reply from the business:
May 23, 2023Nicole I am very sorry you feel this way. I do not show any repair orders or estimates for you in our records. Please, if there is anything we can do to rectify this issue, feel free to give us a call at (603)634-0575
Great work and great timing!!! Thank you for being up to date!!!!
Reply from the business:
May 23, 2023Thank you very much for taking the time to leave an awesome review, and sharing your positive experience you had during your recent visit. We greatly appreciate your business.