
Auto Care Plus Complete Tire and Service Center
Auto body shop in Londonderry, New Hampshire
0
0 Reviews
Not good. Flunked me for an inspection. I understand the headlight out, but 'streaky wipers'? And John 'did me a favor' by 'passing me on rear brakes. The car sat under a tree for 3 months due to my broken leg. The wipers were just dirty! I told him that. Just wipe them! Nope. Went to my dealership next day. No need for brakes or wipers! Got my sticker there. Also, they replaced my headlight bulb for 2/3 the price than AutoCare Plus. And, you know how dealerships are. John got nasty and defensive when I said, "no go on the wipers". Just got new ones 5 months ago. Not good
Great place! Jon was wonderful and has excellent communication and efficiency. Highly recommend to anyone.
Reply from the business:
Apr 23, 2024Thank you for your glowing review! We're thrilled to hear that Jon provided you with excellent service, communication, and efficiency during your visit to Auto Care Plus Complete Tire and Service Center. Providing exceptional customer service is a top priority for us, and we're delighted that Jon's efforts made such a positive impact on your experience. We truly appreciate your recommendation to others and are grateful for your support. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to let us know. We're here to ensure your satisfaction and look forward to serving you again in the future!
John and Kevin took very good care of me! Customer services was above and beyond my expectations! Will definitely be back!
Reply from the business:
Apr 23, 2024Kelly, it's wonderful to hear about your positive experience with Jon and Kevin at Auto Care Plus Complete Tire and Service Center! Providing exceptional customer service is always a top priority, and it's great to know that they went above and beyond your expectations. We're thrilled that you felt well taken care of and that you're planning to return in the future. Thank you for sharing your feedback, and we look forward to serving you again!
Staff was very courteous and knowledgeable. The waiting area was really nice with a tv, work station, snacks and coffee.
Reply from the business:
Apr 23, 2024Thank you for sharing your positive experience with Auto Care Plus Complete Tire and Service Center! We're delighted to hear that our staff provided courteous and knowledgeable service to you. Creating a comfortable and welcoming environment for our customers is important to us, so we're glad you enjoyed our waiting area amenities. Providing excellent service and amenities like snacks and coffee is all part of our commitment to ensuring a pleasant experience for our customers. We appreciate your feedback and look forward to serving you again in the future.
Very helpful and professional! I am a first time customer and was very impressed with the help I received by the staff! Top notch!
My experience was great! I called this morning and was able to have an inspection by 3:30. John was very helpful and friendly. Service was quick. I would definitely return and recommend you to family and friends. Thank you, Katie Clifton
Reply from the business:
Apr 23, 2024Thank you, Katie, for sharing your positive experience! We're glad to hear that you had a great experience with Auto Care Plus Complete Tire and Service Center. It's wonderful that Jon provided helpful and friendly service and that the inspection was completed quickly. We truly appreciate your recommendation to family and friends, and we're delighted to know that you would return in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us!
What’s better than a solar eclipse? I will tell you ! It’s the wonderful customer service you receive from Jon as well as the master technical service you receive from Kevin ! I cannot ask for better, but you won’t have to wait 10 yrs for the service , you make an appointment today for it ! Even better the office is spotless as well as the waiting area! Also to note , they will not try to sell you repairs you don’t need like some others do , or over price their service ! I am over the moon 🌖 on the care my car received and me as well ! You see they don’t just give great repair service, they also give great customer service! So ; any one out there who needs exceptional repairs and service give them a try !! You won’t regret it !💕💕💕❤️❤️❤️💕💕💕🌖
Reply from the business:
Apr 23, 2024Penny -- Wow! Thank you so much for your glowing review! We're thrilled to hear that Jon and Kevin provided you with such exceptional service. Our team takes pride in delivering top-notch customer service and technical expertise, and it's great to know that it's appreciated. We're glad you had a positive experience in our spotless office and waiting area. We're committed to honest, fair pricing and only recommending necessary repairs. A solar eclipse occurs every 20 years but exceptional service with Jon and Kevin happens every time you visit! Thank you for trusting us with your car, and we look forward to serving you again in the future!
There aren’t enough good things I can say about this location! From my initial call with John all the way to picking up my car, hands down the best experience I’ve ever had! They took the time to explain things and didn’t just fix the problem but looked at my whole car and told me what was needed. I will never take my care anywhere else! Also Kevin the tech who worked on my car is awesome and took great care of my car! I’ve had no problems with it since.
Reply from the business:
Apr 23, 2024Dominique, thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us, from your initial call with Jon all the way through to picking up your car. Providing excellent customer service and thorough car care are our top priorities, so it's fantastic to hear that we met your expectations. We'll be sure to pass along your kind words to Kevin as well. We truly appreciate your trust in us and look forward to serving you again in the future!
Brought my car in for an oil change and had a fantastic experience! The store manager John was awesome and super helpful. Would definitely recommend!!
Reply from the business:
Mar 23, 2024Carissa, we're glad you had a fantastic experience and we appreciate the 5 star review. We look forward to servicing all of your vehicle repair, maintenance and tire needs in the future!
Great customer service, quick turnaround for my repairs, and having a loaner car is a plus.
Reply from the business:
Mar 23, 2024Hi John, thanks for the 5 star review. Always glad to offer a loaner car to make your service visit more convenient, see you soon!