I brought my 2019 Chevrolet Traverse (bought elsewhere) to this dealership after another local mechanic has had me in and out of their shop for 6 weeks for the same problem that allegedly keeps being fixed. Frustrated with the long help times, feeling of being jerked around and lack of real communication, I brought my car to Newport Chevy. Within 30 minutes of my cars appointment they found the crux of the issue and let me know some solid information about the new aftermarket parts the other mechanic installed. I had mt car diagnosed, fixed and back to me within 6 hours. Hoping this will be the end of this nightmare but will keep using their services in the future, and plan to buy our next car here in a year or two when we are ready to upgrade. Thank you to Naomi for being helpful, knowledgeable and communicative through this process!

I had an appointment for just a state inspection but my husband wanted me to add on a bunch of stuff when I arrived. They were kind, prompt, and efficient. My car was done faster than I thought it would be and I was satisfied with the work.

I found the pickup truck I wanted, searching online, at Key Chevrolet GMC of Newport. After a call and a couple of negotiating texts I purchased my new 2024 GMC Sierra sight unseen. I had also sent in some smart phone photos of my pickup that they took in trade. I have been purchasing pickups for around 50 years and this was the best and easiest one yet even though it was 260 miles round trip to pick it up. Great people and a great deal. Ya got’a love it!!

Kevin was amazing with our purchase and made everything easy every step of the way. He went through the setup of the app and making sure it was functioning. He made sure all of my questions were answered and even called to see how I was loving my new truck!

Could not be anymore satisfied and pleased with the excellent performance and ease of purchasing my new vehicle from here. The sales team was quick responsive and receptive to my needs no questions asked. Had everything ready for me to go when arriving at the dealer. I drove over two hours to pick up my vehicle strictly based on professionalism and how willing they were to work with my needs painlessly. I got everything I needed in my new vehicle and more, I will be doing all my future business with the staff here. No questions asked, and a huge shoutout to Matt for making it all happen!

Ethan was extremely helpful and very easy to work with. I highly encourage you to come talk with him if you are thinking of getting a new vehicle. He is very easy going and will do whatever he can to help. We had a great experience here and are very happy with our new truck!