J.S. Automotive
Auto body shop in Lempster, New Hampshire
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Reply from the business:
Mar 23, 2024Maddy, thank you for the 5 stars! We appreciate the opportunity to care for you and your Tacoma. Welcome to the JS Automotive Family!
Went for inspection, was handed a laundry list of things totaling 2600 to get it inspection ready. I was told they’d have to diagnose emissions codes, diagnose the brake light, that I needed an oil change to have it inspected, among other silly things. I took it down the road a week later and emissions were fine, I simply needed new rear brakes and to have an exhaust leak fixed. Watch your wallet, people, they will pinch you for whatever they can!
Reply from the business:
Mar 23, 2024We are sorry your experience with us did not go well. Clearly there was some miscommunication if you left feeling this way. We would absolutely like to talk further with you about your visit and what happened and see if we can, at the very least, apologize and clear the air. Please consider reaching out to us to chat!
I highly recommend J&S Automotive. I had another great experience with the Newport Location. I utilized my birthday gift of a free NH State Inspection offered by the owners. Smooth, hassle free procedure to schedule my appointment. I sat in their waiting room, not a long wait, and had great conversations with Nick and a few of the technicians. Thank you to all…
Reply from the business:
May 23, 2023THANK YOU for your kind review and we do appreciate your continued support! From general maintenance like oil changes to welding in some exhaust pipes, we will help keep your Ford Explorer in tip top shape for more exploring!
As usual.....Excellent customer service, response and great communication.
Reply from the business:
May 23, 2023Thank you, Susan, for trusting us with the care of your Subaru Legacy for its oil change and we do hope you enjoy those new tires!
Super stellar friendly, professional service! Provides loaner car. Very highly reccommendable.
Reply from the business:
Feb 23, 2024Therese, thank you for your review and kind words! We appreciate you trusting us with the care of your Honda and we welcome you to the JS Automotive Family!
Nick at JS Auto has always been super helpful and honest regarding my vehicle needs! Timely communication.
Reply from the business:
Mar 23, 2024Thank you for the 5 stars Jessica! It's a pleasure working with you and keeping your Nissan in tip top shape. Thanks for being part of the JS Automotive Family!
Staff was very friendly. I was given a loaner car while they worked on my car. The job was completed when they said it would be. I am very pleased with the service I received and will definately go back
Reply from the business:
Feb 23, 2024Thank you for the kind review Glenda! We appreciate you trusting the care of your Toyota with us and for being able to utilize our Happy Birthday Coupon for your NH State Inspection. Welcome to the JS Automotive Family!
The staff of J. S. Auto in Newport were awesome. I was just there for an inspection, but they were thorough, and gave me a complete picture of what my truck needs. They gave me a full write up, and took the time to review it with me. I highly recommend them, and will be back!
Reply from the business:
Feb 23, 2024Thank you, Steve, for your kind review! We are glad you appreciated our services and we welcome you to the JS Automotive Family!
Spot on and great work! Will continue to get my vehicle serviced and maintained here
Reply from the business:
Jan 23, 2024Thanks for the review Seth! We appreciate having you as part of the JS Automotive Family!
More expensive that any shop in town. All so I was charged 110$ for shop supplies.They could not finish the job on time. So I had to come back. This place is uncaring. You should find any other shop.
Reply from the business:
Jan 23, 2024We are sorry you had a bad experience with us and we clearly made a mistake on one of your invoices. We would like the chance to discuss it and make it right for you! Please respond to the email we sent you, or call us back at 603-863-3101 for us to make this right!