AutoZone Auto Parts
Auto body shop in Lempster, New Hampshire
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Yesterday I needed a bulb for my auto and one of the employees actually went out and installed a new bulb for my headlight. Her name was EVE. Thank you very much. What customer service.
Reply from the business:
Jan 23, 2024Thanks for the great feedback, Ervin! We love hearing about our great team. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. Thanks for trusting AutoZone!
Fiendly service, had what I needed to get the winter set on before the snow started
Reply from the business:
Dec 23, 2023We're glad to know you had an awesome experience with us, Eric! We want to make sure we are providing excellent service and the best automotive products. Thank you for sharing your feedback and shopping at AutoZone!
NJoe and the rest of the staff are nice folks and helpful .
Reply from the business:
Nov 23, 2023Thank you for the review, Peter. We're happy to hear you had a good experience at our store. You can always count on awesome people at AutoZone! If you need any more assistance, you can always contact us at customer.reviews@autozone.com and we will follow up with you directly. See you next time!
I was here sometime in October to buy and install one of my plate number lights that had went off. Eve was very helpful providing me tools to remove the old light and install the new one.👍
Reply from the business:
Nov 23, 2023Thanks for the great feedback, Demola! We're happy to hear that Eve helped you out with your plate number lights. We always want to make sure we're providing you excellent customer service. Thanks for trusting AutoZone!
Key fob battery failure in New Hampshire, had to pray for God to start the car, as we were stranded at 8:10am in a CVS parking lot. He answered, and we drove to a nearby AutoZone. Jim G. was very helpful, along with YouTube, in accessing and replacing battery. Success, along with courtesy and friendliness
Reply from the business:
Oct 23, 2023Thank you for shouting out Jim! We know we have the best crew around and we take great pride in our customer service, Philip. Thank you for trusting AutoZone, and for sharing this experience.
Got oil two days ago, and realized it was the wrong viscosity. Brought it back for an exchange, and they couldn't figure it out. Ended up returning the oil, then trying to charge an extra $20 since the sale ended yesterday. Since they messed up and couldn't just do an exchange, they then tried to offer 10% off the oil, which would have still cost more than I originally paid. Recommend going someplace else.
Reply from the business:
Sep 23, 2023We know how important it is to get you all the correct products the first time, Devon. Our priority is to provide you with excellent customer experience and get you back on the road hassle-free. Please send an email to customer.reviews@autozone.com so we can follow up with you. We hope you give us a chance to earn back your trust and confidence.
They know their stuff. Knowledgeable.
Reply from the business:
Jul 23, 2023Thanks for letting us know how we're doing, George! We pride ourselves on our crew's excellent customer service and extensive product knowledge. We look forward to helping you again soon.
They used to help install tail light bulbs, but I was refused when I asked.
Reply from the business:
Jul 23, 2023We're sorry you did not get the service you needed, Peggy. We are always listening to your feedback and would love to hear more about your experience. You can reach out to us at customer.reviews@autozone.com. We hope you give us another chance in the future to give you the proper AutoZone experience.
Thank you so much for putting my wiper blade on Went back and got washer fluid a a bottle of oil for the road trip, just in case. Excellent customer service
Reply from the business:
May 23, 2023Thanks for the great feedback, Charlotte! We're happy to hear that our crew helped you out with installing your wiper blade. We always want to make sure we're providing you excellent customer service. Thanks for trusting AutoZone!