Granite State Glass
Auto body shop in Lebanon, New Hampshire
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These guys are so good at what they do! Mobile windshield install went smooth, my SUV was left clean and the guys were extremely professional. Couldn't recommend a better place to do business with!
I have had work performed by the West Lebanon NH shop several times on my vehicles. I guess I am unlucky when it comes to windshields and stones! They have done complete replacements and repairs, when possible. Each time the work has been great and the people are attentive to my needs. Very satisfied.
Came here from Brattleboro because the Keene location often doesn’t have available techs, really great customer service
I had the windshield on my BMW M2 replaced here, and I came back to find that my car had clearly been taken for a joyride. They put 25 miles on the car, and when I asked the lady at the front she said they drive 10 miles to make sure the sensors are calibrated properly… which made me wonder why there they put more than twice as many miles as they were supposed to on it. But she assured me that the “guys out back loved the car” and they “took great care of it”. I straight up asked her if anyone drove it for fun and she said no. Then I checked the car and someone clearly had taken not only themselves but a passenger in the front and a passenger in the back for a ride. Conveniently, my dashcam had been disconnected for the windshield replacement and not reinstalled. They also nearly threw out the mount for my dashcam. If I hadn’t asked for it back I would have never gotten it. The technician who did my windshield brought it out and that’s when I realized the person who took my car for a joyride was this trash kid who looked like he hadn’t even graduated high school yet. My car isn’t yours to enjoy just because you “love it” and think it’s cool.
Reply from the business:
Nov 23, 2023Thank you for your comments. The vehicle was driven 15 miles after windshield replacement in order for the GSG Certified Auto Glass Technician to perform the dynamic recalibration necessary to assure properly functioning ADAS features. Mileage driven to recalibrate ADAS features can vary given vehicle make/model, road/weather conditions and are documented within the “pre-post” scan printout. The process was completed successfully by the Technician with no passengers as is standard protocol. The dashcam mount was not reinstalled after installation and we have taken steps to assure that does not occur again in the future. Thank you for the opportunity to earn your business.
Great place to do business. I brought in screens to be replaced (frames) and they gave me a quote on the spot. The frames were ready a few days later - perfect! I'll be back, for sure.
I had a crack in my windshield. They were able to order it and replace it the following day. Service here was quick, efficient, and friendly.
Liftgate window did not get installed with any seal, and they delivered it that way. Obviously no quality control or inspection. Took two weeks of fighting with them to make it right. Had good luck with the company in the past, but now might go somewhere else next time. Hope this helps and thank you for reading.
Real people honest and affordable