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Irwin Chevrolet

Auto body shop in Laconia, New Hampshire

4.5
StarStarStarStarHalf Star
42 Reviews and Ratings
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Isq

May 22, 2024

StarStarStarStarStar

Thank you Randy! Even though i ended up buying a car else where, Randy was very helpful in getting me the numbers and the information i needed since im out of state. He even followed up with me. Very timely, very responsive, extremely thankful. Thank you once again

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Tom Battle

May 21, 2024

StarStarStarStarStar

It was a pleasure dealing with Randy Hawkins, extremely professional and personable. I would buy from Randy and Irwin any time. They made the process very easy. A top notch organization. Randy's covering of all the functions of the vehicle was over the top. He made everything easy. Thank you

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Jeremy Adams

May 18, 2024

StarEmpty StarEmpty StarEmpty StarEmpty Star

Drove 1 1/2 hours to test drive/buy a vehicle (had made an appointment 5 days prior) and upon arriving to find out the vehicle was in the shop being worked on and not able to test drive. I was planning on purchasing the vehicle that day, they never called to tell me the vehicle was not available to test drive/buy which wasted almost 4 hours of my day and still no car. I ended up going back the next weekend to purchase the vehicle which I was told was 100% good to go, after signing for the vehicle and getting ready to leave they told me they could not do an inspection because they had unplugged the battery during the repairs and it needed to be driven for 100 miles or so to clear any codes. then told me I could come back the next weekend to get the free inspection. driving more then 3 hours round trip for a $45 inspection is crazy my time is more valuable then that. needless to say they are no different then most dealerships and will swindle you anyway they can. :)

Reply from the business:

May 22, 2024

Sorry for your experience Jeremy. Call me when you can. Chris Irwin 603 581 2969

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Mark

May 16, 2024

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Great service with a smile!

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Christian James

May 16, 2024

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Personable and friendly staff. Carefully listened to customer wants & needs and found inventory that matched. No sales pressure or gimmicks. Inventory pricing and discounts are clear and transparent.

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Catie Davis

May 16, 2024

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We traded a two for one and the entire process was so smooth. Naomi took amazing care of our family and got us in the Tahoe we had been looking for! Thank you Naomi for your help!!!

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Christopher Dickinson

May 16, 2024

StarStarStarStarEmpty Star

I ordered a part to be installed. I was informed it was in stock and would only be a few days and I would be contacted once it came in and to schedule an appointment. Nobody ever called me, so I had to call and follow up a week and a half later to set the appointment. Once I came in for the appointment, however, the tech who installed it was excellent and I was out within an hour.

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MaryAnn Baines

May 9, 2024

StarStarStarStarStar

On time, exceptional service and mechanic PJ DeFosses is the only one I trust with my vehicle. He listens and is very thorough.

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Taj Shafique

May 9, 2024

StarStarStarStarStar

Great experience, great service, friendly staff.

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Richard Russell

May 9, 2024

StarStarStarStarStar

Very efficient process

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