I have gone to our local Keene Midas on numerous occasions. I have found the staff and mechanics to be friendly, trustworthy, and professional. When my son had a problem because of the work of another Midas franchise, they checked and fixed the problem gratis. I am glad to recommend them.

Recieved an oil change, brake eval, and cabin air filters. They had that done within 60 minutes and charged me fairly. They were friendly with customer service and scheduled me quickly. They offered coffee and hot chocolate inside. All in all a great experience and one I'll be repeating during my next oil change.

After being quoted an OUTRAGEOUS amount of over $1200 at another shop who failed my state inspection for brakes. I knew I needed to take my vehicle to Midas as they have always treated me right. This may be a dumb rule of thumb, but I always trust a CLEAN shop. It usually is a great sign, and this is true here. Firstly - When I moved to Keene about a decade ago, at some point I needed to get my transmission checked. I was having an intermittent problem that would occasionally make a grinding noise that I at least knew was coming from the transmission but only happened occasionally. I had taken my car to FIVE other shops describing the problem and not one of them could tell me what was wrong. The technicians here were able to precisely describe the exact issue on my vehicle within minutes and tell me exactly what was wrong based on the description I gave, then taking a quick look at it and briefly running it. Then told me how my vehicle was going to fail. They specifically even told me they could repair it, but given the year, make, and model of the vehicle - it may or may not be worth doing that. This saved me a TON of money as I was able to trade my vehicle in at a dealer whose mechanics also failed (like the previous 5 shops) to diagnose the issue and I got fantastic deal for my failing trade in. (not many win so well against a car dealership) THIS TIME - I was totally suspicious the OTHER mechanic I went to was trying to take me for a ride on the price and boy was I right. Midas was able to the same job for about 60% of the price the other place was going to charge for replacing rear rotors, pads and calipers. I saved about $400 and I believe the quality of the job was higher than I would have gotten at the other shop who also always would play games with making me wait around. Never again - Go to this Midas. I have recommended them to friends and have not heard any disappointment.

5/5 you will not find a better place for your auto work. I have been coming here for years, and they continue to amaze me with their honesty. I just got new tires and brakes put on, and my old tires were wearing so well that they knew that I didn't need an alignment. Knowing this they wrapped up my order and checked my. When I asked if they needed an alignment, he confirmed we were all good. NEVER in my life have I had places say this to me, and this is easily the 3rd or 4th time where they could have gotten more money from me-and not only did they not try, THEY GO OUT OF THEIR WAY TO NOT EVEN PRESENT like they are trying to get more money from you. 120% best place ever. Bring your car here only if you just want to fix what needs to be fixed.

Went here for an inspection and help with my brakes. The manager was very helpful and explained some issues I was having thoroughly so I could address them according to my budget and ability to perform. Previously I had been getting inspections by a station that barely looked at the truck. Needless to say I failed, but then again its now in much better shape. Thanks for the help.

I have always had a great experience going to Midas. The staff is very prompt on the phone and in person. They stick to your appointment time and get you in and out as quickly as possible. You can definitely rely on them to get the job done for a great price too!

The work was done right the first time. ! Can schedule right away. Don't have to leave your car for hours. Comfortable waiting area. Will show you what your car needs and it's done ✅ . Excellent service 👍. Highly recommend Midas.

I love employees at my dealership. They made mistakes & it cost them to repair those. I had my regular free multipoint inspection which U get multiple pages of results. A brand new service advisor so I asked multiple questions about results that I watched the technician place on desk. She never even looked at it. Merley saying yes, they are perfect etc. I called her out on it. As she was blatantly lying to my face. I received a large estimate to repair my 2 yr old exhaust. Told I had 2 holes. A huge one,(hands mimicking 🕳 size so big) the 2nd one wasn't as bad but I wouldn't pass inspection. I am reviewing my inspection printout that states I am all set to pass inspection 100%. It goes on. Well I spoke to Lori the service advisor at Midas. Lori is very nice & upfront. My car goes in & we cont talking. Lori made a statement that shocked me! Lori said your quote is your price. We never charge more than you were quoted. WHAT!!?? #1 BEST I've heard in so long. At last minute I said oh I need a wiper, I keep forgetting. Lori said one or both. Both, I assume like headlights one goes the other is going too. I asked if it would save me if I ran to auto zone & purchased. Nope you will pay what we pay & the guys will change them @ no cost. It's so quick. My repair I knew was one of those not convenient ones. My GF's were picking me up so I inquired about the bill. I had the $ put aside but I still had a fear of my auto pays. That is when Lori had said your quote is your cost. We never add extra fees. I actually paid my bill hrs b4 my car was ready! Nowhere else is that possible. I know because when I was home I started calling around. Midas is #1 in price guarantee! I inquired b4 leaving about a time estimate, including it doesn't matter I just don't want to miss your call. 1/12-2 hrs more. I'd already been there an hr. Lori called & was in the quoted time. I can't express my gratitude 🙏. Those who know me know my mouth never stops. I did ask Lori "do you need me to be quiet so you can get your work done? Cuz I won't stop. If you walk away I'll just keep going. Even my cats sneak away!" She got a good laugh then I did as she said I got kids, I can multi task. What appears as maybe the head technician, I would say an older normally(but he appears my age) Grey haired gentleman. I regret I don't have his name in front of me as I left in my glove box. What a pleasant gentleman. He spoke w/me when at my first visit. Explaining exactly what my car needed & he also said we can do it for $__.00. My dealership I've always assumed has a strict rule that the techs don't interact w/customers. I can attest that it is strictly enforced, perhaps that it's even a fireable offense. I requested to speak w/tech & was flat out denied the chance. I was told I am your service advisor & am perfectly able to answer all your questions! Right I just caught you in 4 blunt lies & I'm going to rely never mind believe a word from your mouth!!?? Never been back. Midas does charge a bit more for some services but for my piece of mind & the accurate knowledge of being 100% safe behind the wheel, it is 200% worth it. I can't say enough about Midas. I'm not alone as an individual tried for a walk in oil change and they were booked the entire day. That's another highlight if they have an opening, walk ins are welcomed. I recall when Midas was a walk in service for oil changes. Ok that dated me!! If you get a gut feeling, or something seems incorrect. Call Midas for an honest second opinion. I guarantee if your reg garage left you w/questions, you'll be getting serviced at Midas. I just want to say again Midas was honest, confirmed my doubt about needed repairs and saved me $700!! Yup $700!! If you can't speak to the tech working on your vehicle just leave. People die daily in auto accidents/malfunctions don't become a #.

I wouldn't even give them a star. My older conversion van that I recently bought needed an oil change and the van was trying to overheat but I never let it get that far. Made an appointment to get it looked at and when I brought it in the guy came out front and said that his lifts were too old to lift it, even though they had a 1 ton dually on their lift. If you don't want to work on my van then just say so. I travel for work and waiting to get in the shop meant I had to change my schedule around and my bosses were not happy about this shop leading us on. Shame on you Keene Midas

I needed to resolve an exhaust problem on my Escape, and I was sure it would prevent me from passing my annual inspection. It was getting late, and I normally use another shop only due to their location to my office - but my normal shop could not get to me for several weeks. I called Midas in Keene to see if they could fit me in (on short notice, same day if possible) to install an exhaust system and then do a state inspection. They had an opening, and fit me right in, and I dropped it off during lunch, and got back. Midas finished the work quickly and within a few hours, it was all finished and ready for pickup -- at a reasonable cost, too! Very pleased with their work, and ability to fit me in! I'm going to consider Midas for other work they can do for me, from now on!