Way overpriced for the quality of work. Dropped off truck and asked them to look at specific parts that were not working. I noted that it will not pass inspection but to give me a quote for what it needed to pass. Instead they charged us for a failed inspection, told me it needed repairs on parts that it did not need. On top of that never looked at parts I stated were bad. $1,200 for pads and rotors is what they quoted us. Not to mention poor customer service.
Reply from the business:
Feb 24, 2024Hi Kevin- I searched our data base for your name, and we don't have any customers under that name, so I don't believe the work was completed. Since the work wasn't completed, your statements about being "over priced for the quality of work" are unjustified. If your truck was brought in under another customers name and you truly received poor customer service, I'd like to hear about it. Please give me a call at 603-356-7051. Thank you- Mike Tetreault, GM.