Got a small scratch on my BMW and thought I would go through the dealership to fix it. I was told it would cost $125 just for them to tell me how much it would cost to fix it. Total rip off.

Had a bad experience just trying to get an estimate on my vehicle. I was up front, just get the estimate for the insurance company and the schedule the work. Didnt matter the price as i jad insurance. Took almost a week just to get the estimate emailed to me. Called and they woudnt even go over the work they emailed. With running a business I don't have much time to waste to chase another business. I have bought 2 vehicles here. However, i will go else where foe repair work. I Wouldnt recommend them at all just based on this experience.

This is a first rate shop, and believe me I have experienced a number of body shops over the years due to various unfortunate events, like for example when part of a tree fell on my car in 2016, or 2018 when my brother only put salt/sand on the part of the driveway where he parks... First of all Tulley Collision is frickin huge, and looks like a science lab. Super well-staffed, modern, and clearly well-maintained. Most importantly, they did a fantastic job replacing a door and matching the metallic paint on a nearly brand new BMW of mine that someone who shall not be mentioned backed into in my driveway with a pickup truck. And they did it quickly, like within a week. Almost equally important, they were excellent from a customer service standpoint. Rick the manager is an easygoing, knowledgeable guy who hears you out and helps make a plan. I talked with him a few times on the phone over the course of the repair. When i had a few things I wanted the shop to re-visit (like i’m obsessive and noticed the door alignment could be tweaked by another 1 mm), he was like “bring it right back in and we’ll take care of it.” The guys working there - including, if my memory serves me - Mike and Neil - were also friendly, communicative, and did what i consider a stellar job getting a damaged car as close as possible to factory condition. I should give a shout out to the front desk staff as well. They were consistently polite, and on top of things. Hopefully I won’t need to have any more work done in the near future (unlikely however, if history is any indication). If I do, I will definitely trust Tulley. Highly recommended.

I'll admit I was a bit nervous selecting who should work on my vehicle, I am very happy I chose Tulley! The entire process was very smooth. Communication was friendly and accurate. I received my vehicle back in the quoted time frame. Big thank you to the team at the Tulley Collision Center! 10/10