Rusty's Towing & Recovery
Auto body shop in Jackson, New Hampshire
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Rusty is a total thief.Should be out of business. Claims adjuster said he was the worst person to work with. Do yourself a favor go somewhere else.
Reply from the business:
May 23, 2023We appreciate your feedback Richard and we are sorry to have let you down. We strive to deliver exceptional service. Please know that we see learning as a life-long pursuit. We will take this opportunity to work internally on making adjustments to improve our service as well as our customer experience. Thank you for bringing this opportunity to our attention so we can make sure this never happens again.
Reply from the business:
May 23, 2023Thank you Ernest for taking the time to leave us a review. I hope you have a fabulous day. ~ Rusty's Towing
For all you women out there looking for an honest business “here it is”. I cannot say enough. I left there knowing I have a place to go here. Amazing guy and of course Lisa too! I cannot thank you both enough!
Reply from the business:
May 23, 2023Thank you Darlene for taking the time to leave us a review. I am happy to hear that we were able to put you at ease. I hope you have a fabulous day. ~ Rusty's Towing
The gentleman his name is Guy who towed my suv from Tilton to Precision imports in Manchester today was AMAZING! His professionalism Guy went out of his way to help me out . I rarely leave reviews but this “Guy “ couldn’t of been any nicer . The owner’s need to be aware of his incredible customer service I truly appreciate this gentleman for making a stressful day that could’ve gotten worse if it wasn’t for Guy being a kind man thanks so much I appreciate you
Reply from the business:
May 23, 2023Thank you Bernadette for such a wonderful review. Every interaction is an opportunity for a business to shine and catching people doing things right is more effective than catching them doing something wrong. Thank you for taking the time to acknowledge Guy for his hard work. We appreciate him as our team member but we also appreciate our customers just as much. Thank you again Bernadette. I hope you have a fabulous day. ~ Rusty's Towing
GREAT serivce!
Reply from the business:
May 23, 2023Thank you Annmarie for taking the time to leave us a review. I am happy to hear that we were able to meet your expectations. I hope you have a fabulous day. ~ Rusty's Towing
Too worried about us not being trustworthy
Very prompt, excellent customer service!
They were very nice and quick to get there. Their price was great. I would definitely use them again. Thank you so much.
