
Zaks Auto
Auto body shop in Hudson, New Hampshire
0
0 Reviews
Always top notch service and quality of work. This group is professional and very knowledgeable. It is a pleasure to do business here. They even detailed my car before delivery!! Amazing experience! Rico you are the man!
Reply from the business:
Nov 23, 2023Appreciate the kind words David. Thank you for the review!
Easily took my money to come and look at 2 PIPES I NEED V-BAND FLANGES CHANGED for my Car... And its a verry rare car with top of the line parts.... and as I was showing the measurements (the didn't even have any measuring tools) they wrote down 2 and then just stared at my turbo like Bamby blinded by lights , And paid them "For the estimate" which I got a basic response *lied * unfamiliar with V-BAND's ? And blocked me when I simply asked for an estimate and recipet sent to my email... I feel as if I was judged , And was Completely unprofessional.... I've worked on vehicles and many jobs where Customer service is Key... But none of that was present.. I didn't get any information back as to why just cut off a flange and weld on one I provided... Simple... but im a positive disabled man and respectful to people.. Not sure what the reason was.. anyway that's just my experience..verry unfortunate...
Reply from the business:
Apr 23, 2024Joe, we are having a difficult time figuring out when you came to Zaks Auto and had this experience as we do not have you in our system. We do not charge for estimates unless significant R&D time is needed for a unique project. Please reach out so we can determine when you came in, who your spoke to, and how you were invoiced as we see no records on our end.
I discovered these folks about 2 years ago. I have no complaints
Once again, very satisfied with the service at Zaks Auto!
Reply from the business:
May 23, 2021Rocco, the weather was fantastic. Glad to hear you had a good time. We will be hosting many more events next season!
I reached out to Zaks via the online form because it is a Dinan dealer and I wanted an exhaust for my new-to-me GR Supra. I was pleasantly surprised when Jake provided an estimate, took a deposit, and ordered the exhaust for me *all online*. Once the exhaust had a delivery date, Jake quickly scheduled me for an appointment. At the shop, the well designed waiting area/coffee bar allowed me to work remotely during my appointment. When they ran into a hiccup (needing new hangers due to the junky exhaust setup the last owner installed) that I probably should have anticipated myself before hand, Jake quickly ordered the parts for overnight delivery and set me up with a loaner vehicle. The parts came the next day and they finished the install. Checkout was just as smooth as ordering/setting the appointment, thanks to Julia. The exhaust looks and sounds amazing, but I'm probably more impressed by the service I received and the general vibe of the shop and the people that work there; it was customer-for-life level stuff. It also doesn't hurt that the parking lot is basically a car show!
I had an excellent experience last week at Zaks Auto. The work was done quickly, the waiting area is very comfortable, and Rico was great to deal with.
One of the best places for car repais from basic to complicated. Great customer service and the people who work at Zaks are the best.
Reply from the business:
Apr 23, 2024Thank you for the nice review Deborah, we truly appreciate it. :)
I have to say that it was an impressive experience even though my car was going to be too expensive for me to fix. They were conscientious and fair. I do recommend Zaks auto.
Reply from the business:
Mar 23, 2024Susan, thank you for the awesome review! It was a pleasure working with you.
Reply from the business:
Mar 23, 2024Thanks for the 5-Star rating Nick!
Great shop that specializes in European vehicles. Great price and excellent service. The team at Zaks is great and will work with you to accommodate your automotive needs.
Reply from the business:
Mar 23, 2024Appreciate the review Den!