Worst experience in my life at a shop. Brought the car in for a transmission job, took months to find one, then after finding one, the bill was over 20k. That was the cost with a used transmission. We went to 4 other shops (one we've used previously) the cost with a new transmission was under 14k. We asked to have the car back, citing that's an outrageous price. They started ripping some of the transmission out, told us they want 4k for that, we can tow the car out (we drove it in). We said that's insane, they're now holding the car hostage, want storage fees, and for us to sign a document we won't sue them after this nightmare (we Absolutely are). They won't itemize certain things, have bill over 20k if they did the job. Warranty Co is covering 14k, they want to pocket over 6k. Again, thats used transmission costs, we can have a new one installed under 14k at 4 other shops. They also wanted to do brakes when brake pads are thick, no sensor indicates they're worn, rotors are nice and shiny, they wanted 4300 for things don't need replacing. Absolutely disgusting, wish we never brought it there. Avoid.

If you own an audi or volkswagen and you need service, definitely check this place out. Heather is awesome. Very knowledgeable and Professional. Very caring approach. They even detail your car. 10/10

I’m a repeat client and brought my car in for a thorough overall check before hitting the road for a couple of months. Heather and her crew are the best. I always feel 100% satisfied with the work they perform. As long as I own an Audi, I won’t go anywhere else for service!

I have been taking my Audis to Reflex Tuning for 10+ years. There's no other mechanics I trust more than Heather and her team. They have done everything from state inspections to routine maintenance to major repairs. They always take the time to explain everything and answer all of my questions. There have been many times when I don't feel right about information provided at the dealership and they have made themselves available to double check these things for me. They are very professional and provide pictures of issues and rank them in importance so I can make educated decisions about what I should do now and what can wait. They are the reason why I keep buying Audis - I can't imagine not being able to call Reflex when something comes up with my car. Great people.

I can't say enough about how happy you will be with RT's customer service and repairs. Heather and her team are the best!

Very professional people. Heather was great, explained everything and the car was ready on time. Great job!

I just moved back to New Hampshire and haven't had my VW GTI (2014) serviced in quite some time, due to our move. I love my car, and knew it was going to need some work. I was highly considering going to a dealer, as I had been in the past. I decided to go with Reflex Tuning, per recommendations from VW enthusiasts in the NH area. Reflex Tuning was extremely friendly, communicative, transparent and upfront about what was needed for my car. My GTI feels like I just drove it off the lot. I cannot explain how well Reflex Tuning pays attention to details and takes care of your vehicle. But also cares about the customer! Thank you, Heather, for keeping me up to date on all the details and updates on progress and for your business being flexible!

Had a part of my wiring harness repaired, all lights are off only thing i didnt like is their prices, but youre paying for expierence so cant complain too much

I've been to Reflex several times and they are a very thorough shop. The work they do is not always cheap, but maintenance on these cars is never cheap and if that's what you are looking for, this may not be the place for you. However if you are looking for a shop that is thorough, detailed, and has yours and your car's best interests in mind, then you should get all your work done here. I am very happy with the work they have done on my car, and will continue to refer friends to them, and bring my car to them for service.