NCA Auto Body Repair
Auto body shop in Hooksett, New Hampshire
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Friendly owner and affordable price. 👍
NCA autobody did not disapoint. Work was impecable and their patience with my insurance company set them above the rest in my opinion. New management shows quality, honesty and upfrontness! If i need a body shop again, NCA will be my first call!!
Tried on several occasions to get a quote to have some damage repaired. Travis would text me or call and say he needed more time to get parts pricing and would get back to me. He never did. I waited over 3 weeks, pinging him every week and nothing. We ended up going elsewhere.
Reply from the business:
Oct 23, 2023Hey Ray, I'm sorry to hear about your poor experience. You'll be happy to know the body shop is under new ownership and new management. If you need any new work please give us a call and I'm confident you'll be happy with our level of customer service
NCA did a great job with repairing my truck. Had good communication and the owner gave insight with working with the insurance company.
Reply from the business:
Oct 23, 2023Thanks Brian I appreciate the work!
Travers, his mechanic, are totally unreliable people. It's a LONG story but we have consistently been ignored and ghosted by this business, we drive by every day at different times and there's NEVER anyone there but our cars remain untouched. One has the hood off, everything exposed to the elements. they got the money for the fixes of one of the car 10 months ago, and at this point us not having the car is unacceptable. DONT suggest ever using this place.
Reply from the business:
Oct 23, 2023Hey Micaela, I hope all is well. I believe you have your cars back now and again I'm sorry for what has happened to these vehicles and in the future please know under the new management what previously happened to you and your family is unacceptable and will not happen again.
Plow hit my truck so it needed some work. Brought it to Travis at NCA because he was very responsive and thorough in explaining things to me when i called him. Repairs took about a month longer than it should have / was originally estimated due to a bunch of things going wrong. That said, my truck looks great like nothing happened to it so I still say 5 stars and recommend him. Just be prepared to wait a bit for quality work
Amazing business
Travis was very helpful and knowledgeable, quality of work was great. He kept me informed throughout the job and let me know of any issues immediately. Highly recommend
A+++ on both worksmanship and customer service. I would use them again and recommend anyone looking to get body works done on their vehicles at a reasonable price. Travis the owner was very knowledgeable and involved in the whole repair process. Not only that, he was able to save me some money at the end too. Excellent job!