
Auto Care Plus Complete Tire and Service Center
Auto body shop in Hooksett, New Hampshire
0
0 Reviews
Trevor, Marc, Paul, and Rob are the A-Team I met with. Best experience and always a pleasure whenever I need to go there. I'm working on moving the whole family over.
Reply from the business:
Apr 23, 2024Ryan, thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with Trevor, Marc, Paul, and Rob at our shop. It's wonderful to know that our team provided the best service and that you always find it a pleasure to visit us. We appreciate your loyalty and trust in us, and we would be honored to have your whole family join our community of satisfied customers.
My daughter goes to SNHU and got a flat tire. This was a fair, honest garage that helped us out in an emergency as we are not from NH. Thank you!
Reply from the business:
Apr 23, 2024Jennifer, thank you so much for sharing your experience with us! We're thrilled to hear that we were able to assist you and your daughter during a stressful situation, especially since you're not from the area. At Auto Care Plus, we believe in providing fair and honest service to all our customers, and we're glad that philosophy came through during your visit. It's wonderful to know that we could be there for you when you needed help with your daughter's flat tire. If you ever find yourself in need of automotive assistance again or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Jennifer, thank you for choosing Auto Care Plus, and we wish your daughter all the best with her studies at SNHU!
Once again, great service at a great price. In and out in a little over an hour for an oil change and tire rotation. Their multi point inspection is fantastic with updates every step of the way while servicing your car.
Reply from the business:
May 23, 2022Hello Reid, we appreciate the 5 star review, have a great day!
I've been having work done on my vehicles for a couple years here. I would highly recommend! They're always on time and get the job done right! Decent prices with some specials as well!
Reply from the business:
Mar 23, 2024erik, thanks for your continued loyalty to Auto Care Plus in Hooksett, the 5 star review and the recommendation, it is appreciated!
Have been going to auto care plus for over 10 + years, (in Merrimack & Hooksett) All I can say is that they are the best!!
Reply from the business:
Feb 23, 2024Mallory, thank you for your continued loyalty and trust in Auto Care Plus, we truly appreciate it!
Scheduled an appt for state inspection. Staff is quick, professional and courteous. Glad I found them!
Reply from the business:
Mar 23, 2024Dawn and Brian, we're glad you found us too! Thanks for the 5 star review and sharing your thoughts with us, we appreciate it!
Trevor, paul and mark were wonderful. Helped me right away with what I needed to get done. Would definitely come back
Reply from the business:
Feb 23, 2024Thank you Amelia for the great review. We will be sure to let Trevor, Paul, and Marc know they were wonderful ( we completely agree!) . We look forward to helping you with all your future visits!
Scheduled an appoinment , told me i was all set for a loaner vehicle , they knew i was coming from an hour away and when i get there they tell me there unable to provide loaner vehicle . Completely wasted my time and gas . Would give a zero star if i could . I used to like this shop . Just lost my buisness
Reply from the business:
Feb 23, 2024Mark, we could not provide a loaner car for you because you are under the allowable age for a loaner car due to our insurance regulations. We most certainly had a loaner car ready to go for you when you arrived. Our service advisor even reached out to a senior manager to ask if he could bend the rules for you. Unfortunately we can not do that as there would be no insurance coverage should an incident occur. This was especially important in your case as the day you were to drop off your vehicle there was a snowstorm with multiple accidents in the area. Sorry we couldn't accommodate your request but will be more than happy to when you reach the age requirement.
Took me in as a walk in for state inspection when another place that I had an appointment with cancelled without notice. I will definitely take our vehicles to Autocare for service.
Reply from the business:
Feb 23, 2024Thank you Jeff fort he 5 stars! Here at Auto Care Plus we really focus on being convenient and making your service experience as easy as possible. We really look forward to helping you with all your future visits! See you again!
Disappointed. Brought my car in 10 days ago for oil change and tire rotation. Today all four tires were 8 lbs below pressure. I am not sure if this is natural phenomena or a tire pressures check is not part of the rotation service.
Reply from the business:
Mar 23, 2024Brad, sorry to hear you did not have a satisfactory experience at our shop at your recent service visit. We have taken steps to make sure our equipment is functioning properly and did not find any issues at this time. And yes, setting tire pressures to factory spec is part of every tire rotation service. If we missed this we truly apologize and hope you'll give us the opportunity again to service your vehicle in the future.