
Key Collision of Nashua
Auto body shop in Hollis, New Hampshire
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0 Reviews
They did a fantastic job and got it done in the time promised. Car was cleaned and washed. Great work. Check them out if you have body work to be done.
Great group of people. My truck came out perfect, kept me informed and made the whole experience a positive one. Highly recommend
Key Collision is very professional and organized. My car was hit by a tree and with the body work and repairs that they did you wouldn't even know it. The communication through the process was on point. They also handled everything with my insurance company so all I had to do was drop off and pick up. No stress. I highly recommend them.
Tracy is such a gem! She is very compassionate, knowledgeable and helpful throughout the process! Always a sense of trust and relief the moment you leave your car and step out of the office. Kudos to the team for doing a great job fixing the car.
This is my first time working with Key Collision of Nashua. It was through the insurance company of someone who hit my car. Tracy was extremely knowledgeable of the process and was very caring. There was a misunderstanding (on my part) about rental cars and service date but with that situation she took matters into her hands and got my car in to get fixed ASAP. She really helped me work through this problem so my daughter and I could get back on the road again. Customer service here is clearly a top priority for this company and I appreciate the work they completed on my car!
Dealing with Tracy was fantastic. Unfortunately when we got the car back it had several issues. For one the washer fluid indicator was on and said low. It's a big red triangle on the display. Hard to miss. It was not like that before the accident. I thought I would be nice and just fill the washer fluid myself but then realized it is leaking. This was not fixed. Then while driving on the highway I heard a noise coming from the repaired area. The noise got louder. I pulled the car over and as I slowed down one of the repaired parts actually fell off into the road on the highway. I was able to run back and grab it without being hit by passing cars. Also the interior was cleaned but the coffee that spilled in the vents was not taken care of. Also my wife on visually inspecting the car found another piece around the front of the car that was missing with no explanation. These are all things that should have been checked confirmed and are mostly obvious even to a novice. Yet they were not caught or identified. It makes me wonder what other things that we cannot see we're not done correctly or verified.
I went to drop my car for service today and met Tracy Trippleton. She did a really awesome job. The way of taking time to explain the process and inspecting the car etc..
From start to finish, the service here was the best I have ever experienced. They coordinated my insurance covered rental car pick up and drop off, kept me informed every step of the way with texts and calls, left me know up front and throughout what to expect and made the entire experience more than palatable.
Key Collision is exceptional at fixing any damages that may have happened to your vehicle. I have gone to other places which have said our car was fixed and then we picked it up and glass fell from visor when it was put down. Key Collision is different, they go above and beyond making sure all damages are properly detailed out and shown to you. They ensure you are safe and satisfied. If a car accident should occur, we will definitely go right to Key Collision for the repairs.
First time having key collisions repair my vehicle and I have not one complaint. My car was done in time and they did an amazing job. As for customer service Tracy was great very pleasant and easy to talk with was very understanding and kept me informed about my vehicle.