I am new to the area and didn't know of any good (in their work and /or character) mechanics in the area. I decided to take my chances and initially made an appointment just to have my car inspected but will definitely be going back. Excellent customer service!! Helpful in explaining recommendations and coming up with a plan to keep my car running long(er) term. I did not feel any pressure to have additional work done, prices seem completely reasonable and again just excellent customer service !!!