Nice job

Unbelievably good people. I was driving from western NYS to eastern NH when I noticed a dashboard alert that my battery was draining rapidly. A call to my mechanic in MA informed me I was probably going to need a new alternator and the car might die on the side of the road. I had a dog with me, a car full of gear and foul early spring weather. As I was driving south on 89 I googled dealerships and auto repair shops for every exit in VT I passed -- probably 30+ places -- all were booked and couldnt help me for weeks bc it was "snow tire season." Weeks?!? I called Roberts because I had a friend in Lebanon I knew I could layover with if I had to spend the night with the dog waiting for the car to get fixed. Roberts picked up on the first ring, were willing to take my VIN and order a new alternator while I was still on the road to their shop. When I showed up they took me right in, gave the dog some water (they're dog people too), pointed up the street to a great place I could get a bite to eat while I waited (also a dog friendly place). What would have taken others WEEKS, took them less than an hour and a half. They worked me right into their busy schedule with a smile. The repair cost was fair although I was prepared to pay full price plus for expidited service. My MA mechanic vouched that Roberts was competitive and more than fair considering what they did for me. Can't say enough about them. Everyone I met there was great. Thank you, Roberts!

Bought and install new tires, inspection and light fixing. Work in all the above were perfectly done and at a slightly higher price of other local places. I would give it a 5 stars, but after spending over $3K in tires, I am disappointed they don't offer free tire rotation for the life of the tire....not even one..

We have used them for decades and always been super happy with the service and friendly atmosphere. They are very knowledgeable and great to work with. Highly recommend them.

These guys are always so helpful and are my go-to shop even though I have to drive a little ways to get to them.

I actually drove from Vermont when the quote for my vehicle was made, I didn’t have enough money in my account to cover it but Tyler worked with me and he actually gave me a huge discount so I could cover it. I’ve never been to a mechanic shop that does that for you he was glad to do it and the people here have been nothing but nice

Quick, Friendly, accommodating. Pleasure with whom w\to work.

Stopped by here on the way to Hampton beach when we noticed some smoke coming off one of our tires. When we explained we were on vacation and thought maybe the caliper was sticking they agreed to look immediately and quoted us a $50 brake inspection fee which seemed fair. We went next door and got a coffee and as soon as we came back the mechanic showed us that it was just a little bit of grease that got on the rotor from a recent brake job that was burning off and that he cleaned off the rotor. They didn't even charge us the $50 inspection fee since it was such a minor problem.

Updated review 2023: Shop is under new ownership as of 2022. I have been unimpressed with the service ever since - one time a maintenance issue had to be deferred because they didn't order a part. Prices were also much higher then expected, even compared dealership service prices.

Today my tire had a nail in it, and I am leaving for a trip tomorrow, so it had to get fixed as soon as possible. Luckily, Robert's auto was able to squeeze me in and take care of my tire. I've been going there for the 3 years that I've lived in Lebanon. Some people might disagree, but as a woman going into an AutoShop with little knowledge about cars it can be very intimidating, but I have always felt so comfortable and respected whenever I go here. I don't feel like my dollar is being taken advantage of and they do an amazing job explaining each charge and issue. Very friendly staff too! Thanks you guys!