
Meineke Car Care Center
Auto body shop in Goffstown, New Hampshire
0
0 Reviews
I went to Meineke to have them check to see if my car needed A wheel bearing they went out of their way to test, drive it and put it on the alignment machine to make sure nothing else Damaged in my snow, accident quick easy and very professional
Reply from the business:
Mar 24, 2024We love to hear about experiences like yours, Marc. We're all about being the best in customer service and doing car care right. We're glad to hear you and your vehicle were taken care of!
Today we were very disappointed with this franchise. Oh, since we took our van, apparently the noise was from the belt and tensioner, they changed it and charged us a lot. However, when we picked up the car the noise continued, we went back there and he said that it was now the water pump and I asked why they didn't say that the pump was having problems, which is on the same belt system. They simply said you didn't ask. So we have 20 Vans in our Fleet and they will never see our dollar again.
Reply from the business:
Mar 24, 2024Thanks for your feedback, Luciano. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. Please give us a call at (603) 606-5924 so that we can make sure this problem doesn't happen again.
I always have a great experience at this location! They are very down to earth and tell me what needs to be taken care of and what can wait,which is a huge help for budget minded individuals. I came in for just an oil change but they showed me where my tires were on the second layer of rubber and needed replacing. One stop shop and reasonably priced. These mechanics take care of their people and know their stuff!
Reply from the business:
Feb 24, 2024Hi Stacey, thank you so much for the positive review! We're glad you had a great experience. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
I made an appointment with MeinekeUSA on Elm street, Manchester, NH. I got in and the crew did one fantastic job. I needed brake rotors, brake pads, and a new set of tires. Everything was done well and professionally. I am 100% satisfied. This trip saved me well over &500 for the work which was originally quoted from a dealer.
Reply from the business:
Mar 24, 2024We love to hear about experiences like yours, Chet. We're all about being the best in customer service and doing car care right. We're glad to hear you and your vehicle were taken care of!
Great experience. Staff very friendly and welcoming. Crew seemed to be having fun working together. In & out. Very happy with my tire purchase. Will definitely return. Good personal recommendations lead me here.
Reply from the business:
Feb 24, 2024Hi John, thank you so much for the positive review! We're glad you had a great experience. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
Don’t go here unless you want to be taken advantage of. My car was failed for “defective pads and rotors”. Well, take a look for yourself. A little dusty, but we’re well over state minimum. Rotors were a little rusty and little glazed, but the surface was ok. Not to mention my lug nuts were torqued over 120 ft-lbs and snapped two 1/2” drive breaker bars while I was removing them to “fix” my bad brakes. Who I presume to be the service manager was shocked I was going to take a chance working on an electronic caliper myself. God forbid someone googles how to put the electronic caliper into device mode! According to him, I needed the special snap on tool to put it into EPB service mode. My main point is, if I didn’t know better, I could’ve been screwed. Were my brakes less than stellar? Yes. Should they have been passed according to NH state inspection? Yes, I think so. So if you aren’t handy, or have someone who can help your car, I’d go somewhere else. This meineke used to be stellar, not sure if management change or something, but the last two times I’ve been here have been less than stellar.
Reply from the business:
Oct 24, 2023Thanks for your feedback, Joseph. We strive to always provide a positive experience for our customers at Meineke Car Care Center, and we're sorry we fell short of expectations this time. Please give us a call at (603) 606-5924 so that we can make sure this problem doesn't happen again.