NAPA Auto Parts - SANEL AUTO PARTS - PITTSFIELD, NH
Auto body shop in Gilmanton Iron Works, New Hampshire
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Overpriced
Good staff, good selection. But overpriced.
The counter guy and girl was very nice and very helpful as well. As a transplant from another North East state, I'm not used to people at an auto parts store so helpful. I'll definitely will be a repeat customer.
Reply from the business:
May 24, 2023That is great to hear that is how customer service should be thank you so much for sharing
Reply from the business:
May 24, 2023If there is something we can do better next time please let us know
Very lazy and incompetent employee. I've gotten parts wrong from them multiple times but last time really did it for me. I asked for a headlight and they gave me a fog light. I also asked FOR FRONT BRAKES AND THEY GAVE ME REAR BRAKES. Now my car is stuck on jacks. The computer tells them exactly what they need and I gave them the exact make/model/year of the car and they don't even bother to check the parts they grab. It was the older gentleman driving the blue 1500 pickup.
Reply from the business:
May 24, 2023Sorry to hear this thank you for trying to tell us who it is, we will make sure the manager knows this and can address the issue, so sorry for the inconvenience.
Reply from the business:
May 24, 2023Thank you!
Great place
Reply from the business:
May 24, 2023Thank you!
Great staff helpful and courteous. They have just about everything you could need for your backyard mechanic and if they don't have it they can get it for the professionals.
Reply from the business:
May 24, 2023That is great to hear thank you for sharing that and taking the time to leave us a 5 star review.
Service was awesome, helped me right out and had the part in stock
Reply from the business:
May 24, 2023Great to hear thank you for sharing!