I had a great first experience with Bill and Chloe and the crew at Reflections. My quote was speedy and right in line with the two other quotes I received for my bumper repair and painting. Bill was obviously very comfortable doing this work and knowledgable about what was needed to make an effective and long lasting repair. Chloe and the crew in the office answered every question I had along the way quickly and thoroughly via email. The work looks excellent and the paint appears to be a great match and blend on the bumper. I can't see any signs of the work they did. Overall I had an excellent experience with this professional team. Oh, and they completed the work a day earlier than promised! I will use them again if the occasion arises (fingers crossed it doesn't).