Dealing with Tracy was fantastic. Unfortunately when we got the car back it had several issues. For one the washer fluid indicator was on and said low. It's a big red triangle on the display. Hard to miss. It was not like that before the accident. I thought I would be nice and just fill the washer fluid myself but then realized it is leaking. This was not fixed. Then while driving on the highway I heard a noise coming from the repaired area. The noise got louder. I pulled the car over and as I slowed down one of the repaired parts actually fell off into the road on the highway. I was able to run back and grab it without being hit by passing cars. Also the interior was cleaned but the coffee that spilled in the vents was not taken care of. Also my wife on visually inspecting the car found another piece around the front of the car that was missing with no explanation. These are all things that should have been checked confirmed and are mostly obvious even to a novice. Yet they were not caught or identified. It makes me wonder what other things that we cannot see we're not done correctly or verified.