This is my first time working with Key Collision of Nashua. It was through the insurance company of someone who hit my car. Tracy was extremely knowledgeable of the process and was very caring. There was a misunderstanding (on my part) about rental cars and service date but with that situation she took matters into her hands and got my car in to get fixed ASAP. She really helped me work through this problem so my daughter and I could get back on the road again. Customer service here is clearly a top priority for this company and I appreciate the work they completed on my car!