Horrible business! They'll hear what you have to say and bring you something totally different and then God forbids anything be wrong because "they wouldn't inspect it if it wasn't all good" days one of the "bosses" when I tried bringing in my 6 month old car from them already needing new tires due to cupping.. something I've NEVER dealt with in over 20 years of driving and being in a mechanic's family! They won't do anything about it because it's been 6 months... anybody else ever have cupping or need new tires for any reason within 6 months of inspection that wasn't driving it out of the usually daily driving from work and home?? I doubt it. Very unprofessional not to mention I currently work at a dealership and was advised to go back to nucar and ask about this situation since I bought it from them only..6 months ago! Very disappointed
Reply from the business:
Nov 23, 2023We sincerely apologize for your dissatisfaction and the inconvenience you've experienced. We understand your concerns regarding your recent tire issue, and we regret any frustration this has caused. We appreciate your feedback and take it seriously. Our team is reviewing your case to find a resolution. Please allow us some time to investigate this matter thoroughly. If there's anything else you'd like to share or if you have further concerns, please don't hesitate to reach out.