McGee Toyota of Epping Service Center
Auto body shop in Epping, New Hampshire
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Reply from the business:
May 2, 2024Your support of McGee Toyota of Epping is much appreciated, Gregory!
They make an errand that is usually very daunting extremely smooth and easy especially when you have three kids in toe.
Reply from the business:
May 2, 2024Megan, we're so glad to know that our team at McGee Toyota of Epping made your visit smooth and easy. We understand how challenging it can be with little ones in tow! Thanks for the review.
professional and efficient
Reply from the business:
Apr 25, 2024Ed, thank you for reviewing McGee Toyota of Epping! We hope you have a stellar day!
Reply from the business:
Apr 25, 2024We are grateful to have you as a McGee Toyota of Epping customer. Thank you, Thomas!
Excellent customer service. Professional and courteous. Cost of service was expected and Tom did explain in advance. Dealerships are always high, but they did great work on my FJ
Reply from the business:
Apr 25, 2024Steve, we're glad to know you had a positive experience with Tom and our team at McGee Toyota of Epping. We appreciate your feedback!
always helpful in explaining what work they are doing and also options.
Reply from the business:
Apr 23, 2024Casey, it was our pleasure to assist you. Thank you from all of us here at McGee Toyota of Epping!
Friendly people but how does it take 2 hours to change the oil, rotate tires and check fluids? Has not taken that long in other places
Reply from the business:
Apr 23, 2024Tom, I'm sorry to learn about the longer-than-expected wait time for your service. We aim to provide efficient and timely services, so it's disappointing that we didn't meet those expectations during your visit. Your feedback is valuable and will be used as a learning opportunity for our team. If you'd like to discuss this further or have any other concerns, please reach out directly. Thank you, Ariel Sallemi - Service Manager - asallemi@mcgeecars.com
Reply from the business:
Apr 23, 2024Hi Julie. We appreciate you taking the time to leave McGee Toyota of Epping a review, thank you!
ExcellentSubject: Outstanding Service Experience at McGee Toyota Dear McGee Toyota Team, I hope this letter finds you well. I am writing to express my utmost satisfaction with the exceptional service experience I recently had at your dealership. My Toyota RAV4 encountered an issue with the hatchback pistons, and I had the pleasure of working with Jamie and Lindsey from the service stall to address the problem. From the moment I scheduled the service appointment, their professionalism and efficiency were evident. They not only assisted in setting up the appointment promptly but also provided a thorough explanation of the problem and the steps that would be taken to rectify it. The replacement of the faulty hatchback pistons was executed seamlessly, and I was kept well-informed throughout the process. This level of transparency and customer communication truly sets McGee Toyota apart. I feel fortunate to have such a reliable and customer-focused dealership conveniently located close to home. The dedication of your team, especially Jamie and Lindsey, has reinforced my confidence in choosing McGee Toyota for all my automotive needs. Thank you for consistently delivering outstanding service, and please extend my gratitude to the entire team involved in ensuring a smooth and satisfactory resolution to my RAV4’s warranty service.
Reply from the business:
Apr 23, 2024Richard, we're delighted to know that Jamie and Lindsey provided you with an outstanding service experience at McGee Toyota of Epping. We appreciate your detailed feedback about the process and are glad to have reinforced your confidence in us!
Reply from the business:
Apr 23, 2024Don, thank you for sharing a positive review of McGee Toyota of Epping!