Monro Auto Service and Tire Centers
Auto body shop in East Andover, New Hampshire
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Reply from the business:
Mar 24, 2024Hi, thank you for taking the time to leave us this great rating!
Reply from the business:
Feb 24, 2024Hi, thank you for taking the time to leave us this great rating!
I always enjoy the service I receive at Monro, but the main reason that I am a repeat customer is because of their Store Manager, David Devine. Whenever I call, David does his best to get me an appointment at the earliest possible time, and he always works around my schedule. I appreciate his excellent customer service, both on the phone and in person. He is pleasant and always helpful in explaining to me what needs to be done to the car. I appreciate that dialogue. While I was waiting for my car to be completed, David was busy the whole time, politely speaking to people on the phone and also to people that came into the store. It would be easy to get flustered because of so much activity, but he stays calm the entire time. Monro is VERY fortunate to have a manager like him. I know that I will always get great customer service when I deal with Monro because of David.
Reply from the business:
Feb 24, 2024Ken Hollingsworth, thank you for your kind review; we are happy to pass along your comments to the team here at Monro Auto Service And Tire Centers!
Worst customer service, took twice as long as was quoted and charged twice as much. Don’t go unless you want to get ripped off!
Reply from the business:
Jan 24, 2024Thank you for bringing this to our attention. Please give us a call toll-free at 1-800-876-6676 option 2. We would like to get more details and provide further assistance. Any one of the customer service reps can be of assistance
Reply from the business:
Jan 24, 2024Hello, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!
Brought my Mazda here very good work and very nice people very knowledgeable and try to help every way they can. I appreciate the time they took and explained everything. Bringing my jeep now lol. Great people great prices great knowledgeable staff what else could u ask for
Reply from the business:
Jan 24, 2024Ashley A, thank you for your kind review; we are happy to pass along your comments to the team here at Monro Auto Service And Tire Centers!
Always great, courteous service.
Reply from the business:
Feb 24, 2024Hi Margaret Lohmann, thank you for taking the time to leave a review for us at Monro Auto Service And Tire Centers. We're happy we could meet your expectations!
Reply from the business:
Jan 24, 2024Hi, thank you for taking the time to leave us this great rating!
these guys totally saved me when i blew a tire and everyone else was saying one or two wks bc of snow tire season...thanks guys!!!
Reply from the business:
Jan 24, 2024Lena Canepa, thank you for your kind review; we are happy to pass along your comments to the team here at Monro Auto Service And Tire Centers!
Reply from the business:
Dec 24, 2023Hi, thank you for taking the time to leave us this great rating!