
Bump & Grind Auto Body
Auto body shop in Durham, New Hampshire
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0 Reviews
Looks like my previous review of this business was removed which is suspicious. Anyway, previously I had brought my Jeep Wrangler to this location to have a aftermarket part installed onto the hood of the SUV. Very simple installation. The hood would need to be cut in line with the provided template, sand the rough edges, apply touch up paint & drill the holes so that the pressed studs can line up with the holes. I remember paying $300 for this job, mind you I had already paid for the provided part prior for $155.00 & another $100 to have the part power coated elsewhere beforehand. So, after paying the cost of the install (if you want to call it that) I had brought the vehicle home & noticed that two of the studs are loose. Come to find out after returning to this establishment & confronting the owner, the nylon nuts for fastening the part to the hood were installed using a power tool. When the directions clearly state "do not use any power tools when installing the nylon nuts." The reply I received from the owner was that "they shouldn't have provided nylon nuts then." So, either thy don't take any pride in their work, have no interest in taking accountability in their mistakes or are only out for the money. Therefore, in my humble opinion, find another location to do your needed body work.
We had our high end fifth wheel side swiped by a driver. Having dealt with RV repair shops at some dealers, we braced ourselves for what we thought was going to be yet another frustrating experience. We were so very pleasantly surprised! We were called frequently with updates, we communicated when it was we needed the unit back and Bump and Grind delivered! The work done was top notch and my wife and I feel that we are back to where we were prior to the accident. Thank you! Thank You, Thank You!
Wouldn't trust them, dealt with sean. There's much more reputable places out there.
The work was fine just don't leave any of value in the cab. Lost an old trakfone that I only used to play music.
Terrible service. You're better off taking your business elsewhere.
The staff at bump and grind were great! They setup the rental for you and took care of everything including returning the rental. Our car looked as good as new when it came back! Not only did they fix the back bumper that fixed some scratches and detailed the car!! 100% reccomend them!!
Roger and Sharon are the best. They go out of their way to help and make sure you are happy. I would travel to go to their shop for work and highly recommend them. My experience with them has been nothing but amazing.
Thank you guys for making my work vehicle brand new!! Roger was a pleasure to deal with! I had paint overspray from landlord painting a fence in my parking lot… also was rear ended at 25mph… the pictures below look like my car is brand new again! Actually looks better than it did before the paint overspray and the accident. 10/10 would recommend bump and grind. They made things convenient from day one! Had my rental there waiting on my scheduled day first thing in the morning at 8am and they fixed my suv in less than a week. They did not over charge or preform any unnecessary work. Honest and professional! Sharon was also a pleasure to deal with while setting up and scheduling not only with me but she organized my rental car and things with my insurance company directly. I’m highly impressed with this body shop and will continue on here as a regular customer whenever my vehicles need work. I dropped off my husbands car today when I picked up mine for the paint overspray and I’m confident it will also look brand new when they are done with it! They even cleaned the inside for free!