Great experience all around! My car looks great!

Great experience! The work they do is guaranteed by insurance provider (Progressive) so I had them repair a headlight and quarter panel from an accident I had when a deer jumped out in front of my car. They did a great job, and went above and beyond what I expected from the repair. There was a minor issue with a blinker light that must've burned out immediately after I got my car back, but they told me to just drop by and they fixed it in 10 minutes, free of charge. I was told they offer a lifetime guarantee and "if I'm not happy, they're not happy." 10/10 I would recommend Roger's Auto Body Inc

Rogers Auto Body repaired my 2016 Ford Taurus SHO after an accident. I am blown away at the quality job they did with a great turnaround time. The work they did was absolutely flawless and they even detailed the inside of my car! You would never know anything happened to my vehicle. Paul’s communication about insurance, pricing and timing was awesome! He wouldn’t let me leave until he knew I was happy with the work that was done. I would definitely recommend this business to anyone who needs body work!

Getting in an accident is not a fun experience, but the staff at Roger's is so great at fixing cars AND being empathetic & helpful as you figure out the best options for you/your insurance. They made a crummy life event so much more tolerable and were amazing to work with. Would absolutely recommend them if you have any auto body needs!

Unfortunately, there is an EXTREME lack of communication at Rogers. My vehicle was hit with an object years ago, and they repaired my vehicle to the best of their ability, but it failed and I had to scrap the car. I decided to give them one more shot with a repair when I was hit again years later, and I will not go back or recommend unfortunately. When I dropped the vehicle off, I asked the likelihood of the repair taking over 30 days, because this was the max for my rental on my insurance policy. The gentleman told me it would absolutely not take over 30 days. I figured great, and that they may have already ordered some of my parts as my insurance got the estimate to them way before my drop off date. When my pickup date was approaching, I didn't receive any calls, so I decided to call myself. The woman on the phone told me they were assembling my car and it should be done. When I called on the anticipated pickup date, the man on the phone said assembly had NOT even began, and that they would need more time. When the second, extended pickup date came around, and the last day of my rental, I called, and the man told me it was not ready, and that he would call me when it was done. I was without a vehicle for two days and scrambling to catch rides, and still no call from Rogers. The next morning, when Rogers opened, I was told my car was ready. I'm not sure if it wasn't actually ready the night before, or if they had just waited to the next day to call, but it was extremely inconvenient as someone with a fulltime job that has the same hours as Rogers shop. I once again left work early to go to the shop, where my car looked great, but needed to be jump started to even get it off of the lot. Has the repair looked great both times? Yes. But, communication and transparency is an integral part of being a reliable body shop, especially in states like New Hampshire, where vehicles are a necessity to get around. I hope this review can inspire them to look into their practices around communication with future costumers and overall transparency.