welcoming, professional, and friendly

Always excellent service!

I was so happy with the repairs they did on my car, I bought a used car for a great deal they are also servicing.

When looking for a Mechanic shop my first priority is integrity. My vehicle transports the most important people in my life around everyday, I want to know that it will be able to reliably do its job safely and that the experts I choose to work on it will take that responsibility seriously. DuPonts Service Center does this by having a friendly yet professional client facing department which try their best to understand and meet your need. They maintain communication throughout the repair and provide timely updates. The experts turning wrenches do their job well and are comfortable walking a customer through their repairs or concerns that may require additional attention. They do not use high pressure tactics to sell their expertise. I feel in control of my vehicle and the type and cost of repairs throughout the entire transaction. Highest recommendation for utilizing this company.

I’ve had my car serviced at Dupont for a few years now. Very pleased with them. I am always able to get my car in without long waits. The quality of the work is great and the level of service is fantastic. They offer a complimentary shuttle service and Brian is very professional and friendly. I would highly recommend them.

Amazing service and staff... as always these past thirty years

I have to many good things to say . Customer Service ,communication.From the 1st call all the way through the fixing of my vehicle . Nothing but respect for Jay and Nick. I've never had such a positive experience, like I had at Duponts in Dover NH . They have a lifelong customer from now on. 5 stars isn't enough. My appreciation cup, has flowed over . Thank you all, for making what is usually a negative experience so positive . Cheers to you all . Sincerely, Matty Demers

I've been working with Dupont for several years now for the storage and switching out of my winter tires, and have always found them to be very courteous and helpful--always doing a good job, plus going the extra mile with customer service. This year they went above and beyond. Just before Christmas I brought my car in after needing a jump-start for the 5yr old battery. In spite of not having an apptmt and being such a busy season, they soon took time to carefully checkout the problem ultimately saying the battery was good enough to last longer, just that I would need to run the engine every few days. I greatly appreciated not being pushed to immediately replace my hybrid's expensive battery, AND they didn't charge me for this whole checkout process. The week after Christmas I made an apptmt for the coming Friday to have the winter tires put on, but the morning before, after not having started the car for too many days, the battery again needed a jump-start. That day I needed to run errands, but was now afraid it might not start the next day for the apptmt. So, I called Dupont and asked if I could leave my car overnight for the next day's appointment AND could they also make time to change the battery as well as tires. The answer was yes and yes. :) But then my ask became bigger. That coming weekend was to be a snowstorm and if I could leave my car with them over the weekend, after the work was done on Friday, I wouldn't have to shovel my car out for the plows where I live (break for this 74 yr old :). Dupont most generously said that would be fine. Finally, when I came in the following Monday (thanks to their ride service), I found the bill for the battery and tire work was lower than I expected. (By then I was aware that the original price quoted to me had an error--too low for the install into my model car.) I thought we agreed to split the difference in the amount originally quoted and the correct amount. But, when I picked up the car they insisted on only charging me the original amount quoted! I couldn't have been more impressed! This is a business that throughout my years of working with them has consistently shown a true commitment to customer service, and most importantly, to business integrity. They will definitely be seeing my car for its service needs as they come due. Thank you! Jamie

Great client relations, easy to make appointment and prompt service.