Arrived a couple of minutes late for my 8:00am appointment and when I pulled in, there was Nicole waving at me with her big smile. I said “so with the basic oil change and tire rotation I should be outta here in about 20 minutes right?” It was about 25 minutes later she came out to waiting area and said “you’re all set “. Easy-peasy. No charges no surprises just quick turn around and back on the road. Great job by all.