J.S. Automotive
Auto body shop in Charlestown, New Hampshire
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They did an awesome job, will definitely go back
Reply from the business:
Apr 24, 2024It was a pleasure meeting you, Julie and we appreciate your trust in us in servicing your Crosstrek. There's nothing like a fresh Wheel Alignment after a winter on the bumpy New England roads! Thanks for the 5 stars and we welcome you to the JS Automotive Family!
Always a good experience! The staff is great.
Reply from the business:
Apr 24, 2024Thank you for the 5 stars Sandy! It's always a pleasure getting to chat with you while we service your car and we appreciate having you as part of our JS Automotive Family!
This is Ken, Amanda's boyfriend. You all did an excellent job on her 2009 Elantra. Way better than the hyundai dealership here in Keene. Unfortunately the work needed was more than the car is worth so we ended up purchasing a new car for her. Thank you for all the great work and kindness you've shown. We will be using you in the future!
Reply from the business:
Apr 24, 2024Thanks for the 5 stars Ken! It was a pleasure working with you on her Elantra. Sometimes those hard decisions to take a car out of commission has to be made and it sounds like you guys made the right call! Thanks for coming to see us for NH State Inspection and we welcome you to the JS Automotive Family!
Excellent service as always. The team at JS Auto is great when it comes to communication and they have always done top blotch work.
Reply from the business:
Apr 24, 2024Aaron, it was nice to see you and the Mini Cooper, as always! Thanks for the 5 stars and kind words. Your JS Automotive Family appreciates you!
Received a promotional flyer for vehicle inspection. When I stopped in, I was greeted quickly in a clean and welcoming entry /customer waiting area. The service writer was prompt, asked a few questions about the vehicle and was able to schedule next day service and even offered a ride back to my home. Dropped off the vehicle and got a ride home from a very nice young lady. I received an email regarding the work done, any areas of concern, and mechanics notes while the vehicle was being serviced. Once completed, I got a phone call and a prompt return to the shop. I will be using them again.
Reply from the business:
Apr 24, 2024Joel, thank you for the 5 stars and the kind words! It was a pleasure meeting you and we appreciate you trusting us with your RAM for NH State Inspection. You've got a beautiful truck and with routine Vehicle Maintenance Services it'll keep you rockin' the roads for many years. Welcome to the JS Automotive Family!
Horrible experience here. Went for a simple inspection. Long story short guy put my car in 4wd and my car is stuck in it and undriveable now. On top of trying to tell me that my car was so bad it needed 9000 dollars worth of work to be road worthy. Just had 2500 worth of alignment work and steering done in September and they listed every single thing that the garage replaced in september as to why it failed. Don't go here unless youhave a brand new car. And definitely don't leave your vehicle here without staying to to overlook your vehicle.
Reply from the business:
Apr 24, 2024Todd, we do appreciate you bringing the 04' Sequoia in for us to give it a thorough look over for NH State Inspection. We are sorry that your experience didn't go as smoothly as we had all hoped it would. We would be happy to chat with you about your experience to see if there is a way that we can help. Please give us a call if you'd like to discuss this experience: honest and open feedback is always welcomed!
Great service! They had great communication and quickly fixed my car! J.S. Automotive was great and I would definitely recommend to anyone in the area.
Reply from the business:
Apr 24, 2024Thank you for the review Zach! Glad we were here to get your and the Subaru back on the road quickly. Safe travels from your JS Automotive Family in New Hampshire!
Reply from the business:
Mar 24, 2024Cathy, thank your for your review! We strive for excellence and your feedback is no just welcomed, but could help us grow in our Customer Service Experience. We'd love to hear what we could have done better to provide you with that excellent, 5 star service. We'd love to hear back from you! You can call 603-826-4622 or, if email is best, please reach out to sara@jsautonh.com as she is the Director of Customer Relations and she will take your feedback seriously!
I find staff to be very friendly and professional! Always contact you first before doing anything if they find something else wrong. Definitely recommend this place!!!
Reply from the business:
Mar 24, 2024Thank you Lydia! We appreciate the opportunity to care for your Crosstrek and we welcome you to the JS Automotive Family!
The service at J.S. is matched only by their kindness and understanding. Helped me out tremendously and was very to work with
Reply from the business:
Mar 24, 2024Pete, thank you for the 5 stars! We appreciate your business and the opportunity to care for you and the Honda. It was a pleasure working with you and we welcome you to the JS Automotive Family!