Auto Care Plus Complete Tire and Service Center
Auto body shop in Candia, New Hampshire
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I had a great experience here, I just purchased a small utility trailer and called around to get a vin verrification form. I had six shops that wouldnt do it (any inspection station can do this). They told me I could bring it by right away and help me out! When I got there, Jay helped me and got me on my way! They even did it for free! Thank you guys!
Reply from the business:
Feb 24, 2024Thank you Braeden for the great 5 star review! Here at Auto Care Plus we really take pride in making your experience as easy as possible. We really hope to see you again!
Was an impeccable experience at this auto plus. The men in there are very nice and respectful. Gave me a ride home and came and picked me up when car was complete. I will deff go back here and I will tell others as well
Reply from the business:
Feb 24, 2024Thank you Phylicia for taking the time to leave such a wonderful review. We are so glad to hear that the team was respectful and that you were able to take advantage of our pick up/ drop off service. We really appreciate any referrals and we look forward to helping you with all your future automotive services!
Thank you guys for always taking care of me & my vehicles!! Always patient and informative, does what I need and gets it done quickly too! Love this place
Reply from the business:
Feb 24, 2024Hi Allison, always happy to take care of you and your vehicles. We appreciate the "love" and your 5 star review. See you next time, have a great day!
Price gouging, condescending, will charge you for absolutely anything they can. It really says a lot when you tell other shops about your experience here and their response is, "Oh yea, I've heard many horror stories about that place". Definitely take your business elsewhere, your wallet will thank you. Edit- I say all of this and their only response is, "You are not in our database." They don't care about you or your car.
Reply from the business:
Jan 24, 2024Jacob, you are not in our database as a customer. Please contact us at service2@autocareplus.com and we will be happy to follow up on your review but we can not at this time because you are not a customer at our shop.
Kept bill at quoted price and very easy to get this job done quickly
Reply from the business:
May 24, 2023Hi Edward, thanks for the 5 star review We're so glad that doing business with us was an easy experience for you, hope to see you again!
We have been taking all of our cars here for years!! The staff treats us with great respect and they take good care of our cars. They keep us abreast with the work that needs to be done that day as well as future work. Thank you!!
Reply from the business:
Feb 24, 2024Hi Laurie! Thank you so much for your continued trust in Auto Care Plus! We’re delighted to be your go-to for car care. Our team values your loyalty and appreciates your kind words. We look forward to serving you and your family’s vehicles for many more years to come!
These guys are great! Rick and Barry provide top notch customer service and were very helpful and empathetic regarding my repair situation. The loaner saved me so i could still get to work and they were great about letting me keep it a few extra days until i received my insurance claim checks. I highly recommend these guys.
Reply from the business:
Feb 24, 2024Thank you for your glowing review! We’re thrilled to hear that Rick and Barry provided top-notch service and were understanding of your repair situation. It’s wonderful to know that our loaner option was helpful, and we’re always here to accommodate our customers. Your recommendation means a lot to us!
Stay away from these guys. They overcharge for work, they look for problems, and will pork you in the wallet for it. I recently brought a vehicle here and told them that I am going to take it elsewhere after they did the invoice. I showed the other mechanics what was typed up from here, and they said they see it all the time, from people who have come here. I'm very serious when I say, find someone else and avoid these people at all costs! January 30, 2024 Edit: As you see, they left a long winded reply. It goes to show that they know somewhere, that what I am reporting back, is accurate. I got my vehicle to take a sticker at my own mechanics. So, yes, the decision to not let these frauds work on my vehicle, was a smart one. I am telling you all, do not use this shop! They will reach as far as they can into your pocket, with no conscience or problems doing it. The long lists they give customers are not even close to anything wrong with your vehicle. It is price gouging, indeed. Screw you Autocare. I got my vehicle fixed for a fraction of the cost of what you people made up! And my vehicle runs great. No problems at all! Stay far away, anyone contemplating going here. And I mean it.
Reply from the business:
Feb 24, 2024Dave, we are sorry that you were not happy with your recent service visit. We check out every car completely and perform an intensive multi point inspection so that you know, as the vehicle owner, what the current condition of your vehicle is. The last thing we want is to perform repairs only to find out a month or 2 down the road that your vehicle needs more work that you were not expecting. If that happens we have failed to do our job. The information we provide is given to you so that you can make an informed decision about what and when to perform repairs so that you can budget if necessary to keep your vehicle safe and reliable. Other shops that just fix what you brought it in for and send you down the road aren't doing you any favors. Sometimes the complete picture is not what you want to hear but it is our responsibility as professionals to let you know of everything we see and then the decision is up to you, but at least you can make an informed one, which is our ultimate goal. We provide the information, what you choose to do with that information is completely up to you. Thank you for your feedback, we do appreciate it.
Reply from the business:
Jan 24, 2024abdulrahman, we appreciate your 5 star review, thanks!
Absolutely fantastic staff and service! I called at the last minute after a poor experience elsewhere and Rick was able to get me in within 5 minutes! They provided excellent suggestions for future maintenance and offered help working with my after-market warranties. 10/10 recommend
Reply from the business:
Feb 24, 2024Hi Tiffany, glad to be able to help and yes, aftermarket warranties are accepted at all Auto Care Plus facilities. We appreciate your 5 star review and look forward to future service visits!