I came here based on a friend's recommendation that Forward's would help me diagnose and solve a check engine light for my Toyota Matrix's upcoming inspections. Even with a scheduled appointment for this past Tuesday, they were not able to look at my car until Thursdays. I had to actively check in Wednesday Evening to find out they had not started. I received a phone call telling me that my Toyota Yaris has a leak on the manifold and was quoted $2500 to fix the issue. They proceeded to argue with me about my car model which I have never experienced before (My car is clearly a Toyota Matrix AWD). Also, I have no idea if the quote is for the correct vehicle. So they may be right, but I am not sure they actually knew what car they were looking at or if they even looked at my car. To summarize my long post, I will never be coming back here again. It was a pretty easy decision. You shouldn't either.