Incredible experience. Insurance company estimated my repairs would take 8 days. Queen City Auto Body completed the job to perfection in 3 days. They also completed it cheaper than the insurance estimate. QCAB also helped facilitate my rental to make the whole process easy and as painless as possible. Don't hesitate to bring your car here for body work. You will be treated fairly and receive top notch service.

I had shopped around for my repairs and Queen City Auto was the most reasonable so I went with them. And, they did not disappoint!! They were respectful, competent and professional. They also stayed within the expected timeframe which is very important to me. I hope I don't need them again but, if I do, there will be no more shopping around for me! Extremely satisfied!

It's never fun to part ways with any amount of money but when you care about your car be it new or old, Gary does the job right! I can't say enough about the job that Gary and his team did to correct the paint on some mistakes made by others with parking next to my baby and what I accidentally did to it myself... Fast fast fast turnaround time and a pleasure to do business with!!! Will trust Gary at QCAB with all of my repairs!!! You should too!!!

Gary is the best!! My front bumper (and more) came off and not only did he replace it quickly at a reasonable Price, he popped out some of my other dents from hitting curbs over the years :) If you’re looking for a trustworthy shop this is it! So glad I was referred here.

Gary and his team did an awesome job with the extensive repairs to my pickup. He walked me through each step of the repair. I was really surprised with the photos of the process that he provided. We're bringing my wife's car there soon for some work. Thanks Again!

I would like to acknowledge you and your business for your outstanding dedication to customer service! It is nice to know that Queen City, with its honesty and dedication to their customers, is there to stand by their unquestionable devotion to quality and impeccable service. I will not hesitate to refer anyone for any automobile bodywork. Once again, thank you for going above and beyond to fix my 2002 Toyota Prius!! It looks amazing, you guys have always gone above and beyond. Even put in a nice air freshener. Now I just need people to stop hitting my car while it's parked. UPDATE: Round two of amazing service! I trust them so much I didn't bother to remove everything from my car, and yes it was all there when I got it back along with an air freshener and a keychain. They remain unquestionably fair in their pricing and dealing with customers. My car looks better than I had imagined it would after having some orange car scratch up along the entire driver side. They go above and beyond everytime. I even had them take care of some rust repair at the same time. You can sit back and relax while they have your car. Trust it's in good hands! UPDATE: ROUND 3, New Car was hit. Gary is great to work with! My car was hit and he took the time to walk me through the damages and made sure I was kept updated while I waited for parts to come in. I love getting the photos back of the repairs that show the damage and the work done. They're very helpful to keep in my vehicle records. They even vacuumed my car out and helped me pull out of the lot into the road to make sure I didn't get hit on the way out. You'd never know my car was hit. Even was able to coordinate the rental being picked up at the shop which saved me a trip. I'd never bring my car anywhere else.

You guys crushed it. I had a situation where my damaged repairs were covered but Jason and Gary made an easy process of assessing the damage and Crystal was very communicative in when parts would arrive and when the best time to come in was. Overall, Queen City was very professional and made it very stress free to have service done.

I had a great experience with Queen City Auto Body. Very polite and professional staff. The repairs to my car were top notch and it was immaculate, inside and out, when it was returned to us. Gary and his daughter got our car promptly scheduled-in and promptly completed the repairs. Great tip from Gary's daughter to immediately reserve a rental car, as they are in short supply. I would absolutely recommend this shop to anyone.

I needed my car fixed before a cross-country drive, and I was working on a time limit. I was so anxious about it getting done well and on time. Luckily, Queen City Auto Body met my expectations and beyond. Definitely go to them for all your auto needs!

Horrendous experience, and I didn't even get my car fixed! Came to get my bumper cover replaced so I got a quote.I made clear I need to arrange transportation so I could get to work before I can leave it there (we are a one car family and I am a teacher.) Owner said it was fine just call me when you're ready, not a problem. I called to arrange a time and the owner belittled and was appalingly rude saying I should've been there that day, they had ordered parts there and I was holding them up because they are a sought after business. Keep in mind I didn't schedule a time with them, or confirm anything because of needing transportation. Long story short, after I was ready to drop it off, he told me he sent the parts back, I needed to take me business elsewhere and hung up on me. I have never been treated so horribly by someone in customer service!!