
Kennett Equipment Services LLC
Auto body shop in Belmont, New Hampshire
0
0 Reviews
Troy and Lisa are the absolute best in RV repair. Their tireless effort, knowledge and communication is second to none. We appreciate and trust them to the point they have a key to our shop to come and go as needed on their schedule. ABSOLUTELY will not be bringing our rig back to the dealer for service. HIGHLY recommend them and would give them 10 stars if it was an option.
I reached out to this business for a bus renovation project .From the outset, I was clear about my budget constraints. The owner met with me and assured that they would get back to me with a confirmation and install date but unfortunately, that never happened. Despite my numerous attempts to reach out, my calls were not returned. The lack of communication and follow-through was disappointing.It’s important for potential customers to be aware that my experience with this business was marked by inconsistency and unprofessionalism. I hope this feedback leads to improved customer service in the future.” The bus is complete and we are extremely grateful ! The hard work,dedication and learning experience has been rewarding! :)
I’ve been working with Kennett Equipment Services for years and it’s always a smooth experience. I work with Troy, and he’s great at what he does. Every winter, he gets my camper ready and I’ve never had any issues. The real test was a couple years back when we lost heat in the camper. Troy was quick to respond and got everything fixed in no time. If you need reliable service for your camper or any other equipment, Kennett is the place to go. Highly recommend.
Such nice people. Very helpful and friendly.
He is very knowledgeable about the RV world. He can fix just about anything. Great customer service. His wife works in the store and take call. They are a great team.
Terrible communication. Stopped in the new retail shop, seems to be a decent place. Hope it works out for them. But I will never recommend them for service repair.
Very reliable and knowledgeable
Made a date to show up and look at my RV van. Never showed.
Reply from the business:
May 23, 2023Let's visit on this. More than happy to help you. I believe we have had a communication error here
Troy is AMAZING!! I am a total novice in RV maintenance and I cannot speak highly enough about the service I received. My DC power was not working on my RV and Troy walked me through every step over the phone and completely fixed my problem. I am still stunned about how he was able to visualize every detail of my specific RV model (a 2011, mind you) and educate me along the way. He even took time to answer questions about other topics that were on my to-do-next-year list. I'm now ready to load up and enjoy my space! He is incredibly knowledgeable on all things RV and will blow you away. If you are struggling with an RV problem stop scratching your head and just give them a call. Even if they can't fix your problem over the phone you will need a technician of this caliber in your pocket, and you can do no better than this team.
I had a problem with my AC, Kennett came out next day, we had a bad condenser. He order the replacement conversion parts and three days later it was fixed!!!! More than happy!!!! He's definitely my new service company!