Manchester Collision Center
Auto body shop in Bedford, New Hampshire
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Had an excellent experience with this repair facility. The repair was done in a timely manner and the finished product was perfect. Everyone I encountered was professional and friendly. Would definitely use them again.
Reply from the business:
Jan 23, 2024Kim, thank you for taking the time to leave a great review. Very happy to hear the team took such great care of you during the repair process. We appreciate your business!
This was our second time to Manchester Collision Center and I am happy to report we got the same level of quality service as before. Aaron and his team were great to work with. They kept us in the loop from scheduling to ordering the parts and completed the job on schedule as promised. Thank you!
Reply from the business:
Jan 23, 2024Thank you so much the great review, and sharing your positive experience with us during your recent repair. We appreciate your business.
I brought my car to this place because they stated they had no wait times even though every collision place had part delays!! Dropped my car off 11/7 and didn’t receive my car until 12/11 a month later.. didn’t receive an update for weeks after they had already had my car and when I called the adjuster Jared thought it was a good idea to explain to me how many cars he had which I didn’t care because that unfortunately is not my problem! When the car was received it had a potent odor to it but i figured leaving the windows open would help air it out.. I have children with asthma and as soon as they entered the vehicle they were coughing… the smell is still in my car and the passenger seat was left with white residue… I do not recommend this place at all.. they were very unprofessional and I think they say they do a job and don’t do it.. my car should of had an alignment done and I know it was not done because my car was pulling to one side!! Please shop around before you go to this place! Oh and to fix their own mistakes because they had my car sitting for weeks they decided to cover rental costs due to their own delays! I appreciate it but it didn’t make up for the stress and hassle that has been caused not to even say that I will have to bring my car to get aligned myself because I don’t even trust them with my car again!!!
Reply from the business:
Jan 23, 2024Leslie, I am very sorry to hear that you had a bad experience with our company. While there are some areas of the repair process we do not have control over, like backordered parts and their availability and the cost of your repairs, we definitely could have done a better job keeping you updated. I apologize that we didn't communicate well with you during the process and would love to know if there is a way that we can make it right with you. Please reach out to me directly and I will be glad to speak with you further about this. Mary Winning, General Manager 603-634-0575
Our second time, second car being repaired by MCC. EXCEPTIONAL service and repair work both times!! HIGHLY recommend!
Reply from the business:
Nov 23, 2023Thank you Mark for taking the time to give us great feedback. We are so happy that both times you have been very pleased with the service, the process and the workmanship. We greatly appreciate your business! I hope you have a Happy Thanksgiving.
I worked with Mary and Aaron, and they were fantastic! All the staff was super friendly and so willing to answer all my questions! I would so highly recommend them!!
Reply from the business:
Nov 23, 2023The entire team at Manchester Collision appreciate your feedback! We are happy to help turn a very interesting event into a positive experience for you. Thank you for trusting us with your repairs!
Fair price,fast repair
Reply from the business:
Oct 23, 2023Thank you for stopping by to leave us this wonderful review
Friendly staff, good communication about how long services would take. Mary made me aware of what was happening each step of the way. Overall very happy with my experience.
Reply from the business:
Oct 23, 2023Blair, thank you for taking the time to leave such a great review. Very happy to hear the team took such great care of you during the repair process. We appreciate your business!
Very friendly, car looks great.
Reply from the business:
Sep 23, 2023Thank you for a great review, and sharing your positive experience with us during your recent visit. We greatly appreciate your business!
Reply from the business:
Aug 23, 2023Thank you Maggie for the 5 star review! We appreciate your feedback!
Reception staff was very accommodating and shop staff went above and beyond with information and service. Great system !!
Reply from the business:
Jul 23, 2023Brian, thank you for taking the time to leave a great review. Very happy to hear the team took such great care of you during the repair process. We appreciate your feedback!