
603 MTech Autowerks
Auto body shop in Auburn, New Hampshire
0
0 Reviews
I had initially planned to take my Mercedes to 603 MTech Autowerks for rear brakes looking to save a bit from dealer pricing (30%). When I took the car in for the brakes - I was also having a nagging issue with erratic readings from the engine temperature gauge, it would go from normal to high to low in rapid succession. Disconcerting, especially when driving late at night in northern NH. Two dealers had looked at the issue, claimed to have resolved through software updates and sent me on the way to continue to experience the same problem. Adam and Zach listened carefully to my description of the problem and asked questions. Adam was able to quickly identify similarities with my issue and others he had seen. He explained what he thought it was and ran a few diagnostics to rule out other issues. He discussed with me what needed to be done and what the cost would be, he was also clear that there was some probability that the issue could be something else so I knew the risk. Zach kept me updated as the work progressed which I greatly appreciated. Adam shared pictures of the work and confirmation of the source of the issue. The temperature gauge issue was resolved (and the brakes were done perfectly)! I received the car back cleaner than it had been in years! I will be going back to 603 MTech Autowerks, they are about an hour from me and worth every minute of the drive! I was really impressed with their thoughtful approach to service (they really took the time to make sure I understood what was going on with the car) and, of course, all at a savings versus taking the car to the dealership.
Amazing work and amazing people. As soon as I parked my car, I felt very welcomed. Everyone greeted me and was very nice, felt like I was at a friend or family members shop rather than a business. They even replaced my key battery as soon as they saw the warning on the dash! Above and beyond for sure. Zach was very nice and showed me around, they had a waiting room which was very nice. You could also choose to watch your car get worked on, which I did for part of the time I was there. I got to speak to Adam who is a Mercedes Master tech, and very knowledgeable on these cars. He answered any questions I had and we had a very nice conversation. Overall was an amazing experience, these people are for sure the best around for these cars no doubt.
Exceptional serivice! Brought my vehicle in for an oil change staff are super friendly, they had knoticed my vehicle needed an inspection and they reminded me to get it done! One less thing for me to do. Very quick and efficient highly recommend.
Reply from the business:
Apr 23, 2024Thank you so much Guylaine for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. Providing exceptional service and ensuring our customers' vehicles are well taken care of is our top priority. We're delighted that our staff's friendliness and attention to detail, such as reminding you about your vehicle inspection, made your experience even better. We understand how valuable your time is, so we always aim to be quick and efficient while maintaining the highest standards of quality. Your recommendation means a lot to us, and we truly appreciate your trust and support. Please don't hesitate to reach out if you need anything else on your 2018 Mercedes-Benz GLS550 in the future. We look forward to serving you again!
I don't want to badmouth any other Mercedes dealer/repair place, but the guys at 603 MTech Autowerks saved me an enormous sum, both by not doing a job that didn't need to be done, and by charging less than a dealer for the jobs that did need to be done. (My recently-purchased used car had an aftermarket part installed badly in a nonspecialist garage by the prior car owner; MTech fixed the problem at a nominal cost; a dealer wanted $2,500 to replace with a Mercedes-brand part.) MTech was also friendly and professional in every other way, and left the car spotless.
Reply from the business:
Mar 23, 2024Thank you David for entrusting us with the maintenance of your Mercedes-Benz SLK. Your decision to choose our service center over the dealership means a great deal to us. We are grateful for your confidence in our team and our commitment to transparency. Ensuring transparency in our services is a priority for us, and we're thrilled that you recognize and appreciate it. We are dedicated to providing you with the highest level of service and care for your Mercedes SLK. Should you have any questions or need further assistance, please don't hesitate to reach out. We are here to support you and your vehicle needs. Thank you once again for choosing us. We look forward to serving you and your SLK in the future. Warm regards, -MTech Team
⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of bringing my vehicle to 603 MTech, and I couldn't be more impressed with their service. The team of mechanics at 603 MTech are truly first-class professionals. They demonstrated exceptional expertise and skill in diagnosing and fixing the issues with my car. Not only did they provide top-notch mechanical work, but their pricing was fair and transparent. I appreciated knowing exactly what I was paying for and feeling confident that I was getting a great deal. The shop itself was impeccably clean and well-organized, reflecting the attention to detail and care that the team puts into their work. Their commitment to cleanliness and organization speaks volumes about their professionalism. What truly set 603 MTech apart was their outstanding communication and customer service. They kept me informed every step of the way, explaining the repairs needed and ensuring I was comfortable with the process. Their dedication to clear communication and customer satisfaction truly made my experience exceptional. Overall, I highly recommend 603 MTech for anyone in need of reliable and trustworthy automotive service. They exceeded my expectations in every aspect, and I will definitely be returning for any future car maintenance needs. Thank you, 603 MTech, for providing such a five-star experience!
Reply from the business:
Apr 23, 2024Thank you Anna for your amazing review. We're truly grateful for your kind words. We're thrilled that you found our service exceptional and our team professional. Your recommendation means a lot to us, and we can't wait to welcome back your 2020 Mercedes-Benz GLB250!
Great Auto repair shop with great people.
Reply from the business:
Apr 23, 2024We wanted to extend our heartfelt thanks for your kind words about our auto repair shop. Your review means a lot to us, and we're delighted to hear that you had a positive experience with our team. At 603 MTech Autowerks, we strive to provide excellent service and maintain a friendly atmosphere. It's fantastic to know that you found our team great to work with. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your experience. If you ever need any automotive assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing us and for your wonderful review.
These guys truly know their stuff! They take care of your vehicle like it is their own. The service is top notch with clear communication start to finish. I would highly recommend 603 MTECH if you are looking for exceptional work done on your Mercedes!
Reply from the business:
Feb 23, 2024Thank you so much for the review Denise! It was a pleasure working with you in servicing your GLC 300
When my local European shop wasn't able to remediate a misfire on my W221 S550, I arranged for the car to be transported all the way from PA to 603 MTech. Mike confirmed the vehicle was received and the very next day, they had the car running. I requested them to perform other preventative maintenance while the car was with them, and finally, 3 weeks later I was able to drive back home. Great team, they went above and beyond with the service. I'd be happy to send the car back to them for any major service moving forward.
Reply from the business:
Apr 23, 2024Thank you very much Taimur!!! We’re incredibly grateful for your trust and determination in bringing your 2013 Mercedes-Benz S550 all the way from Pennsylvania to Hooksett, New Hampshire, just to have it fixed at 603 MTech Autowerks. When other shops couldn’t crack the code, you chose to seek expertise, and we’re honored to have been your solution. Thank you for allowing us the opportunity to diagnose and repair your Mercedes. Your confidence means the world to us! Safe travels back home, Taimur, and don’t hesitate to reach out if you need anything else.
Wonderful experience from start ( ZACH ) to finish ( ADAM ). And of course MIKE at the helm. I come from NYC where EVERYTHING is THE BEST. NOPE ..... 603 M Tech Autowerks is THE BEST.
Reply from the business:
Feb 23, 2024Thank you Stuart! It was a pleasure to meet you and thank you for commuting so far to have your beautiful Mercedes C43 AMG serviced with us. We look forward to working with you in the future and thanks again for your kind words and great review! All the best, -The MTech Team
Mike and his team of certified Mercedes technicians are the best mechanics I've ever worked with. They are thorough, detail oriented, communicative and efficient in getting old vehicles running like new. He keeps me safely on the road, wanting to only purchase Mercedes in the future having Mike's team for service in Southern New Hampshire.
Reply from the business:
Feb 23, 2024Dear Scott Behner, I wanted to take a moment to express our heartfelt gratitude for your continued trust and business with us. It means a great deal to us that you have chosen our services to maintain and repair your 2008 Mercedes ML 320 CDI. Your loyalty and confidence in our work are truly appreciated, and we are committed to providing you with the highest quality service possible. If there is anything else we can do to assist you further, please don't hesitate to reach out. Thank you once again for your ongoing support. We look forward to serving you for many years to come. Best regards, 603 MTech Team