Both times I needed to use their service, Kent was prompt, professional and EXTREMELY patient with me.. because nothing ever goes smoothly in my life.. and their trucks are super pretty AND CLEAN.. if you happen to go in the office during hours you'll see two super awesome dogs brother sister..

I recently had an incredibly disappointing experience with this Ken’s Tow Company. Despite my attempts to communicate my situation, they seemed indifferent and proceeded to tow my car a mere three miles, ignoring my pleas to reconsider. To add insult to injury, they then charged me a staggering $465 for the service. This blatant disregard for customer understanding and excessive pricing left me feeling taken advantage of and wishing that the money I reluctantly parted with would sit heavily in their stomachs, a bitter reminder of their lack of empathy and fairness. One of the worst human running business.

Family owned and always super professional. Wouldn't go anywhere else.

5 star company and 5 star owner You don't find too many good people out there like the gentleman I delt with tonight.

They are thieves.

my car was towed today. I was told by the Snow people that they would never told my vehicle because it was parked in handicapped. I have chronic kidney disease stage five I was in bed recovering from dialysis and being sick when they told me, I called Kent, the owner, and I explained to him what happened and how sick I was the fee for my vehicle less than a mile away was $465 I beg for a break I explained that that money was for my medication. I am on disability and a fixed income and I really needed a break. He didn’t care. He stated the chargers are same for all people no matter what when I went to get my vehicle even stated that I looked too sick to go get it so he went and got it for me, but he still would not give me a break on a price $465 to drive a vehicle less than a mile I feel is over the top I feel even worse that this man had no compassion and didn’t care that I I’m on a kidney list waiting for a kidney. I paid him his fee. I hope he can live with himself. I would never do business with a man like this

My car broke down in the middle of the night. Kent's came and rescued me. They kindly towed my car to the yard and stored it until I was able to get it towed home. They were very polite, professional, and helpful.

Kent's towing and Red Oak Apartments are vultures, was at my car one minute late, the tow truck wasnt hooked up, just backing up and they still towed it. $465 later. For a tow down the street. Money hungry company

I finally found an auto repair shop that I can count on. These folks communicated very well & came in under budget. I know that I will use them for years to come.