Needed a tow, stuck in a ditch, tow truck driver chose to pull it out forward over two huge rocks instead of pulling back out the way it got stuck causing more damage to the vehicle . The vehicle was dragged over the boulders lifting it right off the ground which was not necessary and could have been avoided by pulling out the other way. Total disregard for customers property. Then, he strongly suggests to have it towed to his yard saying at 4 pm the dealership would be closed on a weekday so they could make more money from the tow charging storage fees and possibly adding another tow to have it repaired. To further his point he said the insurance will pay for it all , but here’s the problem paying unnecessary fees for storage will eventually cause rates to increase effectively increasing rates for insurance policies for everyone and totally not it anyone’s best interest. This company doesn’t have your back and doesn’t respect your property in my opinion. They have you in a vulnerable position and try to take advantage of it. They only accept cash payments if you decide not to be towed to their yard or if a business or insurance company is not involved with the tow.